Supply Chain Coordinator

UCFS feeds thousands of students every day across dozens of fraternity and sorority chapter houses at major universities "” a supply chain unlike any other in foodservice. Our chefs are our internal customers, and when a delivery is late, short, or wrong, the house feels it immediately.The Supply Chain Coordinator is the person who makes it right. You'll be the first call when a shipment is missing, the one chasing the vendor, rerouting the order, and getting the kitchen back on track. You'll keep order guides current, support new house openings, and make sure the day-to-day of supply chain runs without the field having to think about it.This role reports to the Supply Chain Manager and is a direct path into broader supply chain ownership at UCFS.What Success Looks LikeDelayed or missing shipments are resolved before they hit the plateChefs know who to call, and they get a fast answer when they doOrder guides are accurate, current, and trustedRecurring issues get surfaced and fixed "” not absorbedWhat You'll OwnShipment Recovery & ExpeditingOwn the response when deliveries are delayed, short, or wrongWork directly with vendors to reroute, reship, or substitute fastKeep chefs informed in real time "” no house should be guessingTrack recurring delivery issues and escalate patterns to the Supply Chain ManagerChef & Field SupportBe the first line of response for chefs and managers on procurement questionsTroubleshoot ordering issues, pricing gaps, and product availabilityAct as the connective tissue between the field, vendors, and the Supply Chain ManagerOrder Guide MaintenanceBuild and maintain order guides in US Foods and other vendor platformsKeep pricing, substitutions, and product availability current across housesPartner with chefs and Area Managers to align order guides with menusNew House & Opening SupportSupport opening orders, vendor setup, and first-week execution for new housesMake sure nothing falls through the cracks during launchVendor Follow-ThroughTrack vendor performance on fill rates, substitutions, and on-time deliveryFlag issues for the Supply Chain Manager to address in vendor conversationsWhat You BringRequired2+ years in foodservice, distribution, hospitality, or a role where you chased problems to resolutionCalm under pressure "” you can handle a frustrated chef and a late truck at the same timeStrong communication "” verbal, written, and in the momentOrganized enough to keep ten open threads moving without losing oneOwnership mindset "” you close the loop without being askedBonusExperience with US Foods, Sysco, or similar foodservice ordering platformsBackground in expediting, dispatch, inside sales, or customer service at a distributorFoodservice, hospitality, or campus dining experienceWorking knowledge of Excel for order guides and trackingOur CultureAt Upper Crust, we believe great work happens when people feel trusted, supported, and engaged. We offer flexibility and autonomy because we hire people who take ownership. If you're a self-starter who thrives in a collaborative environment and wants to make a real impact at a growing company, we'd love to hear from you.

Apply Now