System Specialist (Field Engineering of Audio-Visual Systems Integration)

Description Cenero employees are truly empowered to innovate at every level, in every function. We hire high-energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing, and having fun! System Specialist-This role is responsible for handling system testing and commissioning aspects of AV engineering post build and during installation. The System Specialist/Programmer will also be required to program small systems as well as provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. Essential Duties and Responsibilities Read and interpret electronic schematics and architectural blueprints Review project Scope of Work to ensure quality and completeness of installation Test integrated systems and perform troubleshooting when needed Test point to point functionality of systems Test and troubleshoot control programs (AMX/Crestron/Extron) Write code for DSP systems Load, test, and troubleshoot code for DSP systems Write code for small AV systems Make basic programming changes to larger AV systems. Fine-tune audio-video systems to ensure optimal performance Act as a customer liaison in absence of the Project Manager Responsible for final job documentation as needed Demonstrate job site leadership Ability to travel to various job sites up to 50% throughout the Washington DC Metro area. Other duties as required. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills, Experience, Education Applicant should have a 2 or 4-year college degree in a technical field. Applicant must have 4 to 5 years of related experience. Applicant must have knowledge of AV fundamentals and ICIA best practices. CTS certification is preferred. Manufacturer Certifications are a plus Biamp, Polycom, QSC, Crestron, AMX, and Extron preferred Experience with installing or supporting AV equipment. Ability to diagnose complex system problems Proficient with test and calibration equipment General knowledge of TCP/IP networking, switches, routers, firewalls Working knowledge of VTC, ATC, networking software, and hardware Experience configuring and troubleshooting Video and Audio over IP Protocols Experience with Extron Global Configurator and Crestron programming software Effective communication and interaction with employees, clients, and colleagues Ability to balance multiple tasks with changing priorities Ability to work and think independently and ensure to meet deadlines Strong organizational skills and excellent attention to detail Proven business writing skills Valid Driver's License with minimum 3-year clean driving record Physical Demands Must be able to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate a computer and telephone keyboard, and talk or hear. Required to stand, walk, and reach with hands and arms. Required to use tools with sharp blades and power equipment. Must be willing to travel frequently. Must be able to lift 75 pounds occasionally. Must be comfortable and capable of overhead work while on ladders, lifts, and scaffolding. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Of the 50% travel requirement in the field, (80% will be at client sites / 20% will be in an office). The environment is a typical office, server rooms, and NOC centers. Work from home is at the discretion of the Programming Manager Benefits and Perks Industry-leading healthcare coverage begins on your first day of employment. Includes medical, dental, vision, and prescription coverage Savings and 401K Investments with company match Health Savings Account (HSA) Flexible Spending Account (FSA) Dependent Care Spending Account (DCA) 100% Company paid Life insurance 100% Company paid Short Term Disability Optional Long Term Disability Paid Time Off awarded at hire On-site gym, weight room, locker room Giving Programs Employee Tuition Reimbursement Opportunities to network and connect Lucrative Employee Referral program Delicious Free coffee Since 1999, Cenero has offered a range of Audio Visual solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design, fabrication, installation, and managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions. Our corporate revenue growth has averaged 30% year over year for the past 6 years. We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. We have a new headquarters building in Malvern, PA, plus 4 other U.S. offices. (New York, Baltimore/Washington DC, Charlotte, and Dallas) Our Constant Connect solution is a suite of managed services that assures technology readiness for all collaboration spaces. The suite includes: Proactive Managed Services identify and solve issues before meetings even start UC Proactive Managed Services monitors rooms and UC platforms like Teams and Zoom to keep spaces fully functional Reactive Managed Services provide immediate assistance for all tech issues An Analytics Dashboard provides detailed data for more informed business planning AV Staffing Services provide on-site support of complex AV technology At Cenero, we have a vibrant corporate culture which focuses on work/life balance. Cenero has won numerous awards including Best Place to Work and Inc Magazine's List of the 5000 Fastest Growing Companies (both awards 4 times). You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options. You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match. You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually. All of your benefits begin on Day One of employment. Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Direct candidates only. HLH. No employment agencies or third-party resumes will be accepted. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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