Job Title:
Medical Billing Specialist
Company: Neighborhood Family Practice Community Health Centers
Location: Cleveland, OH
Created: 2026-04-19
Job Type: Full Time
Job Description:
Position Overview: Describes the overall purpose of the position or why the position exists The billing specialist is responsible for all billing activities, including posting charges, payments, and adjustments to patient accounts, to ensure the timely collection of amounts due from patients and/or insurance carriers. This position serves as a liaison between the organization and patients and insurance carriers for billing related issues or inquiries. Essential Duties and Responsibilities: The following description is a general representation of the essential duties and responsibilities of the position. * Submit claims to insurance carriers to ensure prompt processing and payment. Follow up on unpaid or outstanding claims to resolve billing issues, including through a review of work queues assigned by the Revenue Cycle Manager. * Post charges, payments, and adjustments in a timely and accurate manner. Identify accounts that may require refunds. * Review accounts for potential assignment to collection agencies and make recommendations to the Revenue Cycle Manager. * Respond to and resolve billing related questions or concerns from patients. * Maintain confidentiality of patient and financial information at all times. * Participate in ongoing educational and training activities. * Other duties as assigned.