Inside Sales Representative

Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.Pay Range: $60,000 - $68,000/yearRequirementsPerform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals  Calculate costs, offer quotations and follow up on open quotationsUnderstand customer needs and requirements Accurately respond to technical questionsComplete order entry, respond to complaints and process returns Responsible for maintaining profit marginsRespond to inbound phone and website inquiries as neededSource raw material and parts as needed Set up new customer parts in ERP systemCommunicate key information to other internal departmentsSupport Inside Sales Manager and outside sales team with special projects and other tasks Observe safety and security proceduresQualificationsBachelor's degree, one to two years or more related experience preferred Proficiency processing a high volume of emailsAbility to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.) Technical aptitude and strong attention to detailProblem solving abilityDemonstrated ability to calculate markups, margins and other figures as it pertains to quotations Excellent written and verbal communication skillsStrong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-taskAbility to work independently and as a member of a teamVersatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment Familiarity with PPAP and APQP processes a plusBenefitsSeal & Design rewards our engaged and talented team with competitive salaries and generous, comprehensive benefit packages which include:· Medical/Dental/Vision Plans· 401(k) and profit sharing· Paid Time Off· Bonuses· Paid Holidays· Life Insurance· Yearly Performance Reviews

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