Accounts Receivable/Credit Coordinator

ACCOUNTS RECEIVABLE/CREDIT COORDINATOR Department: Accounting Reports To: Accounts Receivable and Credit Manager FLSA Status: Non-Exempt Location: Chesterton About the Role The Accounts Receivable/Credit Coordinator is responsible for generating and sending invoices, monitoring for overdue payments, following up on outstanding balances, resolving customer inquiries, reconciling accounts, processing payments, and preparing reports. Additional responsibilities include enforcing credit policies and minimizing bad debt by assisting in evaluating customers' credit worthiness. Essential Duties and Responsibilities:Post customer payments received via check, credit card, wire and lockbox Process credit card payments Prepare and communicate daily reports related to incoming payments Create and distribute customer communications (invoices, credit memos, statements, etc.) Request, collect and apply sales tax exemptions as required Assist Department Manager with collections and payment plans, as needed Conduct credit checks on new and potential customers Identify and report on customer accounts with poor payment history Maintain confidentiality of Creditsafe information and records Research and resolve outstanding account issues for customers Provide internal and external customer service Participate in department and company initiatives and projects Ensure company policies and best accounting practices are followed Will be required to perform other duties as requested, directed or assigned What We're Looking forHigh School Diploma or GED required; Bachelor's in Accounting or Finance preferred. 3+ years of relevant experience. Proficiency in Microsoft Office (Word, Excel, Outlook); SAP or similar general ledger software a plus. Prior experience with sales tax solutions, such as Avalara or Vertex is a plus. Strong communication and interpersonal skills. Demonstrate integrity and uphold ethical standards. Able to work independently and in a team; demonstrates integrity and professionalism. Highly organized, detail-oriented, and customer-focused with strong problem-solving and analytical skills with a keen focus on customer experience. Physical Demands:Required to sit for long periods of time Infrequent light physical effort required Work EnvironmentThe Work environment is currently remote but may be offered as a hybrid position in the future which would include an indoor office setting. There will be required times to come to the office throughout the year. Benefits and PerksMedical, Dental and Vision Insurance Life Insurance, Short-term and Long-term Insurance 401(k) with matching Costco Membership 11 Paid Holidays and generous Paid Time Off (PTO) Bereavement, Jury Duty, FMLA, and 8 hours Volunteer Time Off (VTO) Internet allowance reimbursement Voluntary Benefits through MetLife (i.e. critical illness, term life insurance for family members, etc.) Career Path: The Accounts Receivable/Credit Coordinator has various career paths that could be followed. The Accounts Receivable/Credit Coordinator could stay within the Accounting Department or other departments within the organization. All associates are encouraged to have discussions with their Department Supervisor and the Human Resources Manager to review job descriptions and requirements for career advancement.

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