Seasonal Kisbee Captain

City, State: Denver, Colorado Kisbee Captain - Seasonal Location: Denver, Colorado (Cherry Creek) FLSA: Non-Exempt Status: Seasonal Reports To: Bar Manager Pay Range: $21-23/hour + tip pool participation Position Summary The Kisbee Captain is a lead service professional responsible for driving the pace, energy, and execution of service on the rooftop. This role acts as the on-shift service leader, ensuring the team is aligned, service standards are upheld, and guests receive an elevated, seamless experience. The Captain works within the tip pool alongside the team, providing direction, support, and real-time decision-making while actively participating in service. This position is outlined as a seasonal position. Traditionally seasons runs through 10/31/2026, but the seasonal status and dates are subject to change based on business levels and weather. Key Responsibilities Service Leadership * Act as the floor leader during service, maintaining flow across the bar, pool deck, and lounge areas * Lead by example through active service (taking tables, running drinks/food, engaging guests) * Ensure consistent, elevated service standards across all team members * Anticipate service needs and adjust positioning of team members in real time Team Direction & Execution * Provide real-time coaching and direction to servers, bartenders, and support staff * Assist in executing pre-shift lineups, including communicating priorities, events, and VIPs * Reinforce accountability for section ownership, side work, and service standards * Step into any role as needed to maintain service flow and guest experience Guest Experience * Act as a point of escalation for guest needs and service recovery * Maintain a strong presence on the floor, engaging with guests to enhance the experience * Ensure the rooftop delivers a high-energy, polished, and attentive environment Operational Support * Support opening and closing responsibilities, ensuring the space is fully set and reset to standards * Assist with bar flow, batching, and product readiness during peak periods * Maintain cleanliness and organization across all service areas * Ensure compliance with health, safety, and responsible alcohol service standards Required Qualifications * Prior experience in a high-volume bar, restaurant, or rooftop environment * Demonstrated ability to lead from the floor and positively influence team performance * Strong communication and real-time decision-making skills * Ability to remain composed and effective in a fast-paced, high-energy environment * Familiarity with POS systems and service standards * Will be required to obtain Lifeguard certification Work Environment * Outdoor rooftop environment with exposure to varying weather conditions * Prolonged standing, walking, and active service throughout the shift * Ability to lift and carry up to 50 lbs * Must be available for nights, weekends, and holidays Compensation & Employment Terms * Hourly wage + participation in the Kisbee tip pool * Seasonal position with employment tied to rooftop operations * Employment will conclude at the end of the season unless otherwise extended Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-04-02 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

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