Senior General Manager

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   What this job involves:As a Senior General Manager at JLL, you will lead and oversee comprehensive real estate operations while driving strategic business growth across multiple markets or business lines. This executive role requires you to manage complex client relationships, deliver exceptional service outcomes, and guide cross-functional teams toward ambitious performance targets. You'll be responsible for developing and executing business strategies that align with JLL's vision of shaping a brighter way for our clients, ourselves, and our fellow employees. The position demands strong leadership capabilities as you'll mentor senior managers, cultivate key client partnerships, and ensure operational excellence across all service delivery areas. You'll work closely with regional leadership to identify growth opportunities, optimize resource allocation, and maintain JLL's reputation for innovation and client-centric solutions. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this role ideal for an experienced leader ready to make a significant impact in the commercial real estate industry.What your day-to-day will look like:Oversee operational performance across a portfolio of class A office Properties, ensuring delivery excellence and client satisfaction metricsBuild and maintain executive-level relationships with key clients, serving as their primary strategic advisor and trusted partnerMentor and develop management talent, fostering a culture of collaboration that strengthens team performance locally and across the globeCollaborate with regional and global leadership teams to implement best practices and drive organizational objectivesManage P&L responsibility, including budget development, forecasting, and resource optimization across business unitsPresent to senior leadership and key stakeholders on business performance and strategic initiativesChampion diversity, equity, and inclusion initiatives while supporting each other's wellbeing across all teamsOn-site presence requiredComplete job description available on JLL's internal portalRequired qualifications:Bachelor's degree in Business Administration, Real Estate, Finance, or related field15+ years of progressive leadership experience in commercial real estate or related professional servicesProven track record of managing large-scale operations with P&L responsibility exceeding $50 million annuallyStrong business development skills with demonstrated ability to secure and grow major client relationshipsExperience leading and developing senior management teams of 25+ professionalsAdvanced financial acumen including budgeting, forecasting, and performance analysis capabilitiesExcellent communication and presentation skills for executive-level audiences and stakeholder managementDeep understanding of commercial real estate markets, trends, and industry best practicesAll other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operationsPreferred qualifications:Master's degree in Business Administration (MBA) or related advanced degreeProfessional certifications such as CCIM, SIOR, CPM, or equivalent industry credentialsExperience with global real estate operations and cross-cultural team managementTrack record of successful mergers, acquisitions, or major business integrationsTechnology-forward mindset with experience implementing innovative solutions and digital transformation initiativesActive involvement in industry associations and thought leadership within the commercial real estate communityThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Location:On-site –Charlotte, NCIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.

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