Front Desk Coordinator

Front Desk Coordinator - MedSpaLocation: Buford, GAEmployment Type: Full-TimeAbout Us My client is a growing, patient-focused MedSpa in Buford, GA, dedicated to delivering exceptional aesthetic treatments in a warm, welcoming, and results-driven environment. Our team is passionate about helping clients look and feel their best while providing an elevated guest experience from start to finish.Position Overview We are seeking a highly motivated Front Desk Coordinator who thrives in a fast-paced, client-facing environment. This role goes beyond traditional front desk duties"”you will play a key role in driving revenue through service recommendations, product sales, and membership conversions, while ensuring an outstanding guest experience.Key ResponsibilitiesGreet and check in/out clients with professionalism and warmthManage appointment scheduling, confirmations, and follow-upsHandle phone calls, emails, and client inquiriesProcess payments, memberships, and package sales accuratelyEducate clients on services, skincare products, and treatment plansProactively recommend and upsell services, retail products, and membershipsSupport providers by optimizing schedules and maximizing bookingsMaintain a clean, organized, and welcoming front desk environmentAssist with inventory, retail displays, and promotionsContribute to a positive, team-oriented cultureQualifications1+ year of front desk, concierge, or customer service experience (MedSpa or aesthetics preferred)Strong sales skills with a client-focused approachExcellent communication and interpersonal skillsHighly organized and able to multitaskComfortable with scheduling systems and POS platformsPassion for aesthetics, skincare, and wellnessPositive attitude and team player mindsetCompensation & BenefitsCompetitive hourly pay + bonus options on retail, services, and membershipsPerformance-based bonusesEmployee discounts on treatments and productsOngoing training and growth opportunitiesHow to Apply If you are passionate about aesthetics, love working with clients, and enjoy driving results, we'd love to connect. Please submit your resume for consideration.

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