Brooklyn Park Hyundai Automotive Sales Manager

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. We lead with innovation, technology, and a promise to deliver an exceptional experience every time. And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.Compensation: Click or tap here to enter text.What You’ll Do:Assist Customer Specialists in closing sales and conduct “Fly-Bys”/TO’s on every dealWork with Customer Specialists to set sales and gross objectives and increase F& I penetrationManage the efforts of vehicle salespeople to enhance the customer satisfaction rating of the dealership and exceed the minimum standard for the Customer Satisfaction IndexManage the F&I Process and PVR expectationsCoordinate in store training (Product, Closing and Sales Process)Partner with the Finance team to develop and coordinate best practices and finance product salesManage the follow-up, DS processes and appointment handling process. Road to 50% overall close on show floor visitsFollow company rules for safeguarding customer information at all timesVerify that every customer is being offered ancillary products per Walser PolicyEnsure that titles for trades are collected at the time of sale and verify that payoff information is correctTrain and manage staff in company policies and ensure adherence to all company policiesMotivate, counsel and monitor the performance of all department staff conducting disciplinary action or PIP’s as needed and administer annual performance evaluations for staff with thoughtful feedbackAppraise staff productivity and efficiency for the purpose of recommending promotions or other changes in statusComplete employee terminations based on policy violations with HR approvalManage all staff pay rates and hours worked, schedules, time off, and other administrative dutiesCoordinate with the Recruiting Department to interview and hire department staffEnsure that any employee relations issues or concerns are addressed and escalated to HR when necessaryMonitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basisEnsure Walser service processes and scripts are followed by employeesSupport the career and professional development of staffLead by example and be an advocate for staffMust wear safety eyewear at all times when in dealership service departmentsMust wear hard-toed shoes and slip resistant footwear in when in dealership service departmentsAll other duties, tasks and/or projects as assignedExpected Direct ReportsAccount Executive(s)Customer Specialist(s)Uphold Walser’s Core Values:Do The Right Thing, Lead By Example, Display Positive Energy, Be Open MindedWhat You Bring:Must be at least 18 years of ageMust have a minimum of 1-year automobile sales experienceMust have excellent customer service skillsMust have a positive attitude and work well in a team environmentMust have a valid driver’s license and acceptable driving record What’s In It For You? Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career. 4-Day Work Weeks (CS): Enjoy an improved work-life balance with a four-day workweek schedule, offering longer weekends without sacrificing full-time benefits.Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses. Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits. Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match. Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us. Employee Discounts: Enjoy exclusive employee discounts across products and services. Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser. Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve. Employee Assistance Program (EAP) – Support for personal and professional challenges Referral Program – Earn referral bonuses for referring talented candidates Apply today and help drive operational excellence at Walser Automotive Group!Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

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