Director of Quality Initiatives

Compensation Range: $90,000 - $100,000 yearly commensurate with experience Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Overview: Housing Works Community Healthcare provides a wide range of primary care, psychiatry, mental health, and other services to meet the diverse needs of our patient population across six health centers in Manhattan and Brooklyn. As the Director of Quality Initiatives, you will play a critical role in ensuring the highest standards of care and operational efficiency. You will lead the development and implementation of quality improvement initiatives, collaborate with clinical and operational teams, and partner with compliance regarding regulatory standards. This role falls under the Department of Population Health and reports to the Vice President of Health Innovation. Responsibilities: As the Director of Quality Initiatives, your responsibilities will include: Quality Oversight: Lead the organization's healthcare quality program, including the healthcare quality strategic plan, facilitate monthly quality forum, stay current on HEDIS and other quality measures, advise on opportunities to enhance care delivery Payor Relations: Serve as a liaison with health insurance plans and value-based care contractors to optimize quality incentive programs. Regulatory Compliance: Collaborate with other senior leaders to ensure compliance with regulatory standards, including Quality of Care, UDS, and PCMH accreditation. Data Analysis and Reporting: Analyze primary care, psychiatry, and operational data to identify areas for improvement and generate reports and dashboards for leadership, and present key findings and opportunities for improvement. Team Leadership: Supervise the Data Quality Specialist and an intern providing guidance, training, and performance evaluations. Collaboration with Clinical Teams: Work closely with clinical teams including nursing, primary care, operations, psychiatry, behavioral health, and case management leaders to identify and address care delivery challenges and develop quality improvement projects. Training and Technical Assistance: Develop and deliver training programs as well as hands on coaching and technical assistance to a wide range of patient facing staff on quality improvement methodologies (e.g., PDSAs) and best practices. Strategic Planning: Contribute to the organization's strategic planning process by identifying quality improvement opportunities and aligning them with organizational goals. Requirements: Bachelor's degree in public health, nursing, healthcare administration or related field required Master's Degree in Public Health or related healthcare experience preferred The following are qualifications and requirements of the position: 5+ years experience overseeing quality, projects, and/or initiatives in a healthcare setting Experience working in outpatient clinic, hospital, or other community health setting Experience in creating, running, and analyzing reports from an electronic health record, Microsoft Excel, and other databases (e.g., Azara). Proven track record in the successful implementation of programs and development of programs for special needs populations Strong leadership and management skills The following additional competencies are viewed as important to success in this position: Excellent written and oral communication skills Strong interpersonal and presentation skills, including the ability to facilitate meetings and communicate professionally and persuasively with staff at all levels Ability to drive the initiatives of the organization, interact effectively with a diverse staff and be comfortable working in an interdisciplinary environment Proficiency with online meeting software such as Zoom and Microsoft Teams Knowledge of health care system and target populations including HIV/AIDS, substance use, and LGBTQ community preferred Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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