Program Assistant

Program Assistant Compensation Range: $21/hr - $24/hr commensurate with experience Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks. Overview: The Program Assistant provides administrative and operational support to program staff, helping ensure smooth service delivery and efficient office management. The position reports to the Program Director. Responsibilities: Manage scheduling and communications Maintain program records and files Assist with data entry and reporting Support event planning and logistics Provide general office support Coordinate reconciliation for program incentives Process program invoices and support monitoring of program spending Other functions that may be required with this position include: Participate in team meetings Assist with outreach and client engagement Other duties that support programmatic goals as needed Assist with data entry Requirements: High school diploma or equivalent; Associate's degree preferred Bilingual English/Spanish is preferred Strong administrative and organizational skills Proficiency in Microsoft Office Good verbal and written communication skills Embraces a harm reduction approach to working with underserved populations Demonstrated ability to work effectively independently, manage a team, and collaborate across departments, required Excellent written and verbal communication skills, required Strong time management skills and attention to detail Commitment to maintaining the highest levels of confidentiality Sensitivity to needs of culturally and linguistically diverse patient and employee population Demonstrated ability to meet or exceed the Service Excellence Standards of Housing Works Willingness and ability to work some evenings and weekends, as needed Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU

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