General Manager - Residential Cooperative

General Manager - Residential CooperativeOn-Site | Riverdale, NYWe are seeking a seasoned, hands-on General Manager (GM) to serve as the senior on-site executive for a well-established residential cooperative in Riverdale, NY. This is a high-visibility leadership role for an experienced operator who excels in complex building environments, values strong Board partnerships, and takes pride in running a first-class residential community.This role is 100% on-site, Monday - Friday, 9:00am - 5:00pm.Only candidates with a minimum of 10 years of direct co-op or condo management experience will be considered. This is not a real estate sales position.The OpportunityAs the General Manager, you will be the designated Agent of the Board of Directors, entrusted with the overall performance, stability, and long-term success of the cooperative. You will lead daily operations, manage a large union workforce, oversee financial and capital initiatives, and act as the central link between the Board, residents, staff, and professional partners.Key Responsibilities:Executive Leadership & Board PartnershipOversee all aspects of building management while acting as a liaison between the Board, tenants, and the corporate office.Prepare comprehensive monthly Board packages and lead Board meetings to drive informed decision makingTranslate Board strategy into clear operational priorities and measurable outcomesProvide regular reporting on financial performance, operations, capital projects, and risk managementFinancial & Asset StewardshipOversee operating and capital budgets in collaboration with the property controller and accountant.Track financial performance, manage operating expenses, and safeguard long-term asset value.Review and approve payment of vendor invoices via AvidXchange.Monitor maintenance collections and coordinate with building legal counsel as needed.Spearhead asset management strategies to maximize shareholder value and long-term property performance.Operations & Capital ImprovementsDirect all daily building operations alongside the Assistant General ManagerOversee maintenance, repairs, and apartment alterationsConduct regular property inspections to ensure safety, cleanliness, and code complianceManage service contracts and vendor performanceLead capital improvement projects from planning through execution, coordinating architects, engineers, and contractorsStaff Leadership & Labor RelationsLead and develop a diverse on-site team, including management staff and approximately 30 union employeesHandle recruitment, training, performance management, and disciplinary processes in accordance with union agreementsApprove weekly payroll (ADP) and conduct annual staff evaluationsOversee emergency response planning and executionFoster a culture of professionalism, accountability, and service excellenceRegulatory Compliance & Risk ManagementEnsure compliance with all local, state, and federal regulations governing residential cooperativesMonitor permits, licenses, violations, and compliance softwareAdminister the building's insurance program, including renewals and claims managementCoordinate with legal counsel on compliance matters, litigation, and shareholder issuesShareholder & Resident RelationsEnforce the cooperative's governing documents with consistency and discretionMaintain Accurate resident and building recordsPrepare clear, professional communication (newsletters, memos, notices)Balance firm governance with strong commitment to resident quality of lifeQualificationsRequired:Minimum 10 years of progressive experience managing residential cooperatives or condominiumsProven leadership of large, unionized building staffDeep understanding of building operations, capital projects, and regulatory environmentsStrong financial literacy and budget management skillsOutstanding written and verbal communication abilitiesPreferred:Bachelor's degree in business, finance, real estate, or related fieldProfessional redenials such as CPS, RPA, or similarExperience managing large or complex residential assetsReporting Structure:The General Manager reports to Orsid's District Manager and works closely with Orsid's corporate support teams while leading the full on-site management and building staff.

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