Job Title:
Transportation Specialist
Company: Self Help Inc
Location: Brockton, MA
Created: 2026-04-13
Job Type: Full Time
Job Description:
DescriptionSelf Help Inc. is currently looking for a Head Start Transportation Specialist to join our team.*****MUST BE ABLE TO DRIVE A SCHOOL BUS ALONG WITH SUPERVISING DRIVERS*****Agency ProfileSelf Help, Inc. is a nonprofit Community Action Agency (CAA) created to help families and individuals stabilize and secure their lives through education, strategic assistance, and building opportunities in their communities. We provide a range of services for families and households across Southeastern Massachusetts.Job Summary The Head Start Transportation Specialist is responsible for the safe, efficient, and reliable transportation of Head Start children to and from program sites and related activities within the Brockton, Massachusetts area. This position ensures compliance with Head Start Performance Standards, Massachusetts Department of Early Education and Care (EEC) transportation regulations, and all applicable safety laws. The Transportation Specialist will work closely with families, drivers, monitors, and program staff to facilitate a positive and secure transportation experience for all childrenEssential Duties and ResponsibilitiesDevelop and maintain efficient and safe transportation routes, considering student addresses, program schedules, traffic patterns, and safety regulationsRegularly review and adjust routes as needed due to enrollment changes, address updates, or other factorsCommunicate route information, including pick-up and drop-off times and locations, clearly to families and transportation staffUtilize software or manual systems to plan and manage transportation routes and schedulesServe as a point of contact and resource for bus drivers and monitors, providing guidance, support, and addressing any transportation-related issues or concernsAssist with the recruitment, onboarding, and training of transportation staff in collaboration with program administrationMonitor driver and monitor compliance with program policies, safety procedures, and all applicable regulationsFacilitate communication between drivers/monitors and program staff regarding student needs or concernsServe as the primary point of contact for families regarding transportation matters, addressing inquiries, resolving issues, and providing clear and timely informationCommunicate any transportation delays or changes to families promptlyWork collaboratively with Family Advocates to address transportation barriers and support families in ensuring consistent attendanceEnsure all transportation operations adhere to Head Start Performance Standards, Massachusetts EEC transportation regulations (606 CMR 7.00 et seq.), and all applicable local, state, and federal safety lawsMaintain accurate records related to vehicle maintenance, driver certifications, background checks, and transportation incidentsConduct regular safety checks of vehicles and report any maintenance needs promptlyDevelop and implement emergency procedures for transportation and ensure all staff are trained on these proceduresInvestigate and document any transportation-related accidents or incidents according to program policy and regulatory requirementsMaintain accurate and up-to-date transportation records, including route sheets, student ridership, attendance, and any transportation-related issuesPrepare and submit required transportation reports to program administration and funding agencies as neededUtilize data to identify trends and areas for improvement in the transportation systemCoordinate vehicle maintenance and repairs with designated vendors to ensure vehicles are safe and in good working orderMaintain records of vehicle maintenance schedules and repairsEnsure compliance with vehicle inspection requirementsWork closely with center directors, teachers, and family advocates to ensure smooth transitions for children between home, transportation, and the classroomParticipate in program staff meetings and share relevant transportation updatesAddress and resolve transportation-related problems and concerns in a timely and effective mannerDevelop and implement solutions to improve the efficiency and safety of the transportation systemOther RequirementsMust pass a criminal background check and other required clearancesMust have or be willing to obtain CPR and First Aid certificationMust meet the physical requirements of the position, including the ability to lift and carry young children, bend, stoop, and actively engage with children Must have a valid driver's license and a clean driving recordMust comply with health requirements as mandated by Massachusetts Department of Early Education and Care (EEC) and any local health department regulationsScheduleMonday-FridayHourly Rate: $28-$35 per hourKnowledge, Skills and abilitiesKnowledge of local traffic laws and regulationsStrong organizational, time management, and problem-solving skillsExcellent communication (written and verbal) and interpersonal skills, with the ability to interact effectively with families, staff, and transportation providersAbility to maintain accurate records and prepare reportsKnowledge of Head Start Performance Standards related to transportationExperience in training or providing guidance to transportation staffValid Commercial Driver's License (CDL) with Passenger (P) and School Bus (S) endorsements may be requiredAbility to lift and carry materials and equipment 20 pounds occasionallyEducation & ExperienceHigh school diploma or equivalent required. Associate's degree in transportation management, logistics, or a related field preferredMinimum of 2 years of experience in transportation coordination, dispatching, or a related field, preferably in a school or childcare settingExperience using transportation routing and scheduling softwareSelf Help Inc offers a comprehensive employee benefits package:MedicalDentalVisionLTDFSA403BVacation TimeOptional TimeSick TimeHolidaysDisability BenefitsLife InsuranceDirect Deposit Self Help, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Disclaimer This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the agency at any time.