Medical Receptionist, Patient Care Coordinator

We are seeking a dedicated and compassionate Medical Receptionist, Patient Care Coordinator to join our team at Orthopedic & Sports Physical Therapy Inc. to assist in providing exceptional care to our patients. About Orthopedic & Sports Physical Therapy Inc. OSPTI is dedicated to providing optimal therapy in a comfortable, fun setting. We want what is most important for our patients - getting them back to their active lifestyles. Whether it is accomplishing daily activities, work activities, sport or recreational activities; we have what is necessary for success. OSPTI has specialized equipment and therapists to improve any condition. We take time to make our treatments individualized by getting to know each patient, listening to concerns and setting goals together.Since 2003, OSPTI has been the therapy clinic of choice with specialized staff working together as a team to offer the best treatment options possible. We strive to have the most up-to-date treatment options available with our hands-on method to decrease your symptoms and ensure quality care. We put each patient in charge of their own health with participation in a home program to progress and manage symptoms throughout daily life.OSPTI treats all conditions and anyone from infancy to 100+ years of age. There is no reason to live with aches and pains that affect daily activities. If prior treatments of any kind have not worked, give us a call and we can set up an evaluation to find the right route of treatment for you. We are proud to be locally-owned by Shawn Krause Roberts, PT and in-network with all major insurance companies and area clinics so we can provide top quality, personalized health care. Description Job Overview:We are seeking a dedicated and compassionate Medical Receptionist, Patient Care Coordinator to join our team at Orthopedic & Sports Physical Therapy Inc. to assist in providing exceptional care to our patients. As the first point of contact for our clinic, you will play a vital role in ensuring a positive experience for our patients. This is a part time and/or full-time position Responsibilities:- Greet patients upon arrival, check them in, and provide necessary paperwork for completion - Schedule and manage patient appointments, ensuring optimal utilization of clinic resources - Verify insurance information and assist patients with billing inquiries - Maintain accurate and up-to-date patient records in our electronic medical records system - Answer phone calls and respond to emails in a timely and professional manner - Coordinate with the clinical team to ensure smooth patient flow and optimal patient care - Assist with various administrative tasks, such as filing, faxing, and scanning documents - Light cleaning duties to ensure a clean and organized reception area - Assist therapists with tasks as needed, such as setting up equipment or preparing treatment rooms - Adhere to all HIPAA regulations and guidelines to safeguard patient confidentiality - Collaborate with team members to continuously improve clinic operations and patient experience Requirements:- High school diploma or equivalent - Previous experience as a medical receptionist or in a similar role is preferred - Strong interpersonal skills and ability to communicate effectively with patients and team members - Proficiency in using electronic medical records systems and other office software - Excellent organizational skills and attention to detail - Ability to multitask and prioritize tasks in a fast-paced environment - Knowledge of medical terminology and insurance verification processes is a plus - Commitment to maintaining patient confidentiality and adhering to HIPAA regulations Important Note:As an equal opportunity employer, we do not inquire about criminal backgrounds during the hiring process. We value diversity and believe in providing equal employment opportunities to all individuals regardless of their criminal history. Job Summary:Join our team at Orthopedic & Sports Physical Therapy Inc. as a Medical Receptionist, Patient Care Coordinator and contribute to our mission of providing exceptional care to our patients. Your dedication and compassion will make a difference in the lives of those seeking physical therapy, occupational therapy, speech therapy services. With a competitive salary, we offer a supportive work environment where you can grow both professionally and personally. Apply now and become an integral part of our team!

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