Senior Client Service Manager

Youll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, youll ensure clients receive tailored solutions that meet their needs. Youll also play a key role in mentoring team members and fostering a culture of collaboration and excellence. Heres what youll do: Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions. Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage. Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction. Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies. Mentor team members by delega...Client Service, Service Manager, Manager, Senior, Benefits, Client Success, Retail

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