Vehicle Operations Logistics Specialist

Job Title: Vehicle Operations Logistics Specialist Location: (Hybrid - 1 day onsite / Week)Note: Hybrid - ability to work remotely one day per week at a Client's location within the North Region ( Albany NY , Baltimore Washington MD , Cleveland OH ,Keystone PA, Maryland MD , Morgantown PA, New England MA , New Hampshire NH ,New Jersey NJ, New York NY, NY Metro Skyline NJ , Ohio OH, Pennsylvania PA , Philadelphia PA, Pittsburg PA , Rochester NY , Chicago IL ,Cincinnati OH , Detroit MI ,Flint MI , Indianapolis IN ,Louisville IN , Milwaukee WI, Minneapolis MN , NorthStar MN) Job Requirements: AgreeYa is a global Systems Integrator and is seeking a detail-oriented Transportation Operations Coordinator to support vehicle logistics and auction operations by managing dispatch activities, order processing, and carrier coordination. This role collaborates with auction teams, carriers, and cross-functional partners to ensure timely pickups, resolve VIN escalations, and maintain accurate transportation records using systems such as AS400 and AutoIMS. The position requires strong communication, negotiation, and analytical skills to monitor performance metrics, protect margin, and deliver high-quality customer service in a fast-paced environment. Key Responsibilities: Demonstrate proficiency in making real-time phone calls through the recorded line to verify vehicle status with pickup sites Build relationship with Client's Auction commercial team and management Show proficiency with communication via recorded line phone system Manage email boxes for multiple locations and collaborate on regional emails Entry of all manual orders and processing of other AS400 system orders Manage escalated Client Succes VINs with peers and agents Monitor holds and verification delays Dispatch negotiation and a heavy understanding of sales tactics to increase margin Action AutoIMS for Trans Delay Holds, Cancellations, ETA's Following Up with carriers on several VINs daily Process Fees and post assessorial charges to record Request Hold Harmless/Releases Investigating kickback of VINs by carriers to get units re-dispatched Be comfortable holding carriers accountable to their plan Create and manage corrective action of a vendor Monitoring order entry failures throughout the day and correct Understanding of margin relative to position and some tracking of margin requirements Monitoring and correcting master data files for location errors Measuring performance - understanding analytics for clients and vendors Report on performance results for high level management and executive leaders Compile vehicle transportation related data and generate reports Follow all job-related duties as directed by supervisor Be an outside the box thinker who can solve problems quickly Required Skills: 1-3 years administrative experience (in automotive industry preferred) Working knowledge of computer usage including Microsoft Excel, Outlook, and Word Ability to work independently in a matrix environment to execute and deliver results Excellent customer service and multi-tasking skills High attention to detail including precise data entry Excellent written and verbal communication skills Ability to work with a high sense of urgency in a dynamic, fast-paced environment High School Diploma or equivalent Valid Driver's License and the ability to pass a background check and drug test required. Preferred: Some college education 1+ years' experience in transportation field or automotive auction house 1+ years' experience in sales or call center About AgreeYa: AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information. Equal Opportunity: AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.

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