Billing Manager

Our extremely successful home healthcare client in the Boca area is looking for a Revenue Cycle Manager to join their team.General ResponsibilitiesLead, mentor, and develop billing, payroll, and insurance specialists to ensure team alignment, adherence to procedures, and a supportive work environmentCollaborate with the Learning & Development Specialist to enhance and update training programs that support ongoing team growthEnsure compliance with billing regulations and standards across nurse registries, insurance payers, and private pay clientsRegularly review A/R aging reports to drive timely collections and reduce exposure to bad debtAddress and resolve escalated billing and collection issues promptly and effectivelyCommunicate with clients regarding billing inquiries, payment arrangements, and disputes, delivering a high level of customer servicePartner cross-functionally with intake, operations, and accounting teams to ensure seamless processes and resolve issues efficientlyOnboard new clients by setting up payer accounts, entering authorizations (private and insurance), and maintaining accurate, up-to-date recordsMonitor long-term care (LTC) insurance inflation riders and identify underutilized benefitsProcess, reconcile, and manage weekly billing, including distributing invoices via mail or email as neededGenerate co-pay invoices in response to insurance short paymentsPost and reconcile deposits, including client and insurance payments, and assist with deposit analysis for general ledger postingsProcess and reconcile bi-weekly aide pay advances, including issuing manual checks for late timesheets when necessaryEnter and reconcile aide payroll and billing adjustments as requiredMaintain the credit card database within the Merchant Services portalPrepare and reconcile monthly revenue and contractor pay accruals to support accounting processesProcess indemnity client refunds and maintain proper documentation within the Accounting Companies shared folderMiscellaneousReview billing details with clients as neededProvide annual payment summaries to clients upon requestUnderstand, review, and verify insurance benefits as neededServe as the subject matter expert for billing softwareAccounting ResponsibilitiesSupport annual audits by providing requested reports, documentation, and financial dataReview and post courtesy adjustments and write-offs as neededMaintain quarterly and year-end employee and aide pay reports, including tax-related filings

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