Account Representative

Customer Service Representative - Financial Services?? Blue Ash, OH (Onsite Only) ?? $20.00/hour ?? Monday-FridayAbout the OpportunityWe are partnering with a leading financial services organization to hire Customer Service Representatives. This is an excellent opportunity to gain experience in the financial industry while working in a fast-paced, professional environment.As a Customer Service Representative, you will serve as the first point of contact for customers, handling inquiries, resolving issues, and delivering a high-quality customer experience.Key ResponsibilitiesHandle high-volume inbound customer callsResolve customer inquiries, complaints, and escalations with professionalismProvide accurate information regarding financial products and servicesDocument all customer interactions in internal systemsFollow established procedures for escalations and issue resolutionCollaborate with internal teams to ensure customer satisfaction QualificationsRequired:High School Diploma or GEDMinimum 2 years of customer service experience (call center experience preferred)Experience handling customer escalations and conflict resolutionStrong communication, problem-solving, and multitasking skillsComfortable working in a fast-paced, high-volume call environmentBasic proficiency in Microsoft Office (Excel, Outlook, Word)Ability to work fully onsite in Blue Ash, OHWhy This Role?Entry point into the financial services industryOpportunity to build corporate experience with a reputable organizationImportant NoteThis is a fully onsite role in Blue Ash, OH. Remote work is not available.Apply TodayWe are actively interviewing and moving quickly.

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