Administrative Coordinator - Hospice of Cincinnati

Job Overview:This position provides administrative and operational support in a group office setting. This could include interfacing with doctors, managers and supervisors, patients, and the public. This position is a highly visible and technical but non-supervisory role that may handle such duties as triaging of telephone calls for the office's managers/supervisors/physicians, along with human resources transactions and records, data reporting, and general administrative support duties. This role differs from an Administrative Secretary in that it does not necessarily support a Director level, but rather an office setting in which managers, supervisors and/or practitioners of varying levels depend on high-level administrative and operational support.Job Requirements:High School DegreeAnswering phones Medical Terminology Physician Practice Running reports Microsoft word & Excel, some PowerPoint and Typing3-4 years experience in a related fieldJob Responsibilities:Other job-related information:Working Conditions:Climbing - RarelyHearing: Conversation - ConsistentlyHearing: Other Sounds - Frequently Kneeling - OccasionallyLifting 50+ Lbs. - RarelyLifting Pulling - RarelyPushing - OccasionallyReaching - RarelySitting - ConsistentlyStanding - RarelyStooping - OccasionallyTalking - ConsistentlyUse of Hands - ConsistentlyColor Vision - OccasionallyVisual Acuity: Far - FrequentlyVisual Acuity: Near - ConsistentlyWalking - FrequentlyTriHealth SERVE Standards and ALWAYS BehaviorsAt TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist• Refrain from using cell phones for personal reasons in public spaces or patient care areasExcel: ALWAYS • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met• Offer patients and guests priority when waiting (lines, elevators)• Work on improving quality, safety, and service Respect: ALWAYS • Respect cultural and spiritual differences and honor individual preferences.• Respect everyone's opinion and contribution, regardless of title/role.• Speak positively about my team members and other departments in front of patients and guests.Value: ALWAYS • Value the time of others by striving to be on time, prepared and actively participating.• Pick up trash, ensuring the physical environment is clean and safe.• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.Engage: ALWAYS • Acknowledge wins and frequently thank team members and others for contributions.• Show courtesy and compassion with customers, team members and the community

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