Client Relations Leader

The Client Relations Leader is a Full-Time position that is responsible for ensuring client satisfaction through educating, communicating, and problem solving.Reports to Branch Leaders and Supervises Operations Leaders.Responsibilities:Communicate effectively with clientsEnsure all clients are met with highest degree of customer serviceBe proactive and responsive, addressing all outreaches by the end of each dayBuild and improve relationships within the communityCoordinate critical responsesClient/Property Data EntryThoroughly review and communicate all client agreementsRetain at least 92% of annual contract accountsPresent numbers and solutions weekly to teamResponsible for upselling enhancement work to existing clients, design said projectsMaintain sales pipelineQualifications:Sales experience and/or horticulture production.Preferred Experience:5 Years Managing Sales5 Years in Landscape or Horticulture DesignCustomer ServiceBenefits:Medical, Dental, and Vision CoverageLife InsurancePaid HolidaysPaid VacationRetirement Savings with up to 4% company matchWeekly PayCoastal Greenery is an Equal Opportunity Employer and Drug-Free Workplace.Job Type: Full-timePay: $60, $70,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceExperience:Sales: 1 year (Preferred)Ability to Relocate:Bloomingdale, GA: Relocate before starting work (Required)Work Location: In person

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