Certified Epic Beacon Applications Analyst

We are seeking an experienced Epic Beacon Certified Analyst II to support oncology and ambulatory workflows within a healthcare IT environment. This role focuses on system configuration, production support, troubleshooting, and optimization of Epic applications, with a strong emphasis on Beacon and Ambulatory modules.The ideal candidate is a mid-to-senior level analyst who can work independently, serve as a subject matter expert (SME), and contribute to system enhancements that improve clinical and operational outcomes.Key ResponsibilitiesProvide ongoing support, maintenance, and troubleshooting for Epic Beacon and Ambulatory applicationsDesign, build, configure, and optimize Epic systems to align with clinical and operational workflowsAnalyze system issues, identify root causes, and implement effective solutions across multiple modulesServe as a Subject Matter Expert (SME) for assigned applications and guide system-related decisionsLead or coordinate system testing, upgrades, and change management initiativesSupport ticket resolution across multiple Epic modules while collaborating with end users, help desk, and IT teamsPrepare and deliver workflow demonstrations, training sessions, and user supportAssist with go-live activities and provide post-implementation supportEvaluate the impact of system changes on upstream and downstream workflowsMentor junior analysts and contribute to team knowledge sharing and process improvementsParticipate in project planning, stakeholder engagement, and performance improvement initiativesQualificationsEpic Beacon Certification (mandatory)Epic Ambulatory Certification (or willingness to obtain)2-3+ years of experience in Epic application support, healthcare IT, or healthcare operations with Epic systemsHands-on experience with system build, configuration, and production supportStrong understanding of oncology workflows and clinical systemsAbility to manage and resolve tickets across multiple Epic modulesProven analytical, problem-solving, and troubleshooting skillsAbility to work independently as an SME-level contributorBachelor's degree in Information Technology, Healthcare, or related fieldExperience in clinical informatics or oncology-focused systemsPrior experience mentoring or leading junior analystsKnowledge of broader IT systems (interfaces, infrastructure, security, etc.)Important Details:Permanent/Full-time positionShift is 8 - 10 hrs/day, 40 hrs/weekLocation is Binghamton, NY 13903 (Floating required)Pay Range: $33.63 - $50.45 per hour (depending on experience)Call to Action:Spots Are Filling Quickly "” Apply Now!Company Description:"Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors"Equal Employment OpportunityPride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Fair Chance EmploymentPride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.AccommodationsWe are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

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