TikTok Shop - Account Manager

About AtlasAtlas Brands, LLC is a leading E-Commerce and Social Commerce agency that partners with top-tier brands to accelerate their growth on TikTok Shop, Amazon, Walmart, and other digital marketplaces. As a certified TikTok Shop Partner (TSP), we provide end-to-end solutions, including shop management, affiliate marketing, live-streaming operations, content strategy, and fulfillment services. Our team of e-commerce experts has driven millions in GMV for our clients, working with brands across beauty, consumer electronics, fashion, health & wellness, and home goods.Position OverviewWe are seeking an experienced Senior Account Manager to lead the strategic growth and day-to-day operations of a portfolio of TikTok Shop accounts. In this role, you will serve as the primary point of contact for key clients, driving GMV growth, optimizing shop performance, and developing customized strategies that align with each brand's business objectives. The ideal candidate has deep expertise in e-commerce marketplace management, a strong understanding of TikTok's ecosystem, and a proven track record of scaling accounts on social commerce platforms.Key ResponsibilitiesShop Management & OperationsOversee end-to-end TikTok Shop operations within Seller Center, including product listing optimization, pricing strategy, and promotional calendar managementMonitor and maintain shop health metrics, ensuring compliance with TikTok's policies and best practicesManage inventory coordination, order fulfillment tracking, and customer service escalationsCreate and optimize product bundles, flash sales, and campaign registrations to maximize visibility and conversionAffiliate & Creator ManagementDevelop and execute affiliate marketing strategies to drive creator-generated salesRecruit, onboard, and manage relationships with TikTok affiliates and content creatorsNegotiate commission structures and manage sample seeding programsAnalyze affiliate performance metrics and optimize the creator network for ROIStrategy & Client SuccessServe as the primary point of contact for assigned accounts, building strong client relationshipsDevelop customized growth strategies aligned with client's business goals and TikTok Shop capabilitiesPrepare and present regular performance reports, highlighting key metrics, trends, and optimization recommendationsCollaborate with TikTok's platform account management team to leverage new features and programsAdvertising & Performance MarketingManage TikTok Shop advertising spend, including Shopping Ads, product promotion, and LIVE shopping campaignsAnalyze campaign performance data to optimize ROAS, conversion rates, and customer acquisition costsStay current on TikTok algorithm updates, platform trends, and emerging best practicesContent & LIVE CoordinationCoordinate with the Content team to plan and execute LIVE shopping sessionsBrief creative teams on shoppable video content requirements and brand guidelinesMonitor LIVE session metrics (GMV/hour, conversion rates) and implement strategies for improvementQualificationsRequired4+ years of experience in e-commerce account management, marketplace operations, or digital marketing2+ years of hands-on experience with TikTok Shop, Amazon, Walmart Marketplace, or similar platformsDemonstrated track record of driving GMV growth and achieving performance targetsStrong analytical skills with proficiency in interpreting data, metrics, and performance reportsExcellent communication and presentation skills with the ability to manage client relationshipsSelf-starter mentality with the ability to manage multiple accounts and prioritize effectivelyBachelor's degree in Marketing, Business, Communications, or related fieldPreferredDirect experience working at a TikTok Shop Partner (TSP) agency or brand-side TikTok Shop teamExperience with affiliate/influencer marketing programs and creator relationship managementFamiliarity with TikTok Ads Manager, Shopping Ads, and LIVE shopping featuresExperience in beauty, consumer electronics, fashion, or CPG verticalsBasic SQL or data visualization skills (Tableau, Looker) for performance analysisBenefitsCompetitive base salary plus performance-based bonusComprehensive health benefits (medical, dental, vision)401(k)PTO and paid holidaysProfessional development and training opportunitiesEmployee discounts on partner brand products

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