Five Below - 916 Loganville Highway - Responsibilities: Greet and assist customers promptly; Understand and meet customer needs: assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations; Promote store events and promotions: inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales; Resolve customer concerns: address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible; Communicate needs to management: regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner