INVESTIGATOR III, HUMAN SERVICES

Introduction /n/n/nWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults./n/n/nWe aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind./n GRADE ASTD11/n LOCATION OF POSITION /nBaltimore City Department of Social Services/nLegal Services Division/n1510 Guilford Ave, 4th Floor/nBaltimore, MD 21202/n Main Purpose of Job The Investigator III serves show cause orders and subpoenas for witnesses and records in Child In Need of Assistance (CINA), Termination of Parental Rights (TPR), and Adult Protective Services (APS) cases. The employee uses investigative techniques to track down the location of persons to be served. These functions facilitate the timely resolution of court proceedings./n POSITION DUTIES /n Serves initial process including show cause orders to parties, and subpoenas to witnesses and custodian of records in accordance with legal requirements./n/n/n/n Conduct field investigations and interviews with potential leads to achieve service of process; Investigates various available databases and other techniques to and confirm the real-time location of witnesses and parties to Adult Protective Services (APS), Child In Need Assistance (CINA), and Termination of Parental Rights (TPR) cases./n/n/n/n/n Compiles and provides written monthly reports related to Child In Need Assistance (CINA) and Terminating of Parental Rights (TPR) cases./n/n/n MINIMUM QUALIFICATIONS Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying./nEducation: Graduation from an accreditedhigh school or possession of ahigh school equivalency certificate./nExperience: Three years of experience in income maintenance investigation or income maintenance eligibility determination./n OR/nFour years of experience in claims, credit, or administrative investigative work, law enforcement or licensed detective work, involving investigations./n/n/nNotes:/n1. Candidatesmay substitute education at an accredited college or university at the rate of 30credit hours for up to one year of the required experience./n2. Candidatesusing licensed private detective for all or part of the required experience must list the license number and date of issue on the application./n3. Candidates may substitute U.S. Armed Forces military serviceexperience as a non-commissioned officer in General Investigationclassifications or General Investigation specialty codes in theInspection, Investigation, Enforcement and Compliance field ofwork on a year-for-year basis for the required experience../n/n DESIRED OR PREFERRED QUALIFICATIONS Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications./n/n/n One year of experience preparing and presenting reports and/or recommendations clearly and concisely./n One year of knowledge using Social Media platforms./n One year of experience completing court affidavits./n One year of experience using Microsoft Suite and Gmail./n/n/n LICENSES, REGISTRATIONS AND CERTIFICATIONS Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties may be required to possess a motor vehicle operator's license valid in the State of Maryland./n SPECIAL REQUIREMENTS /n/n Employees in this classificationmay be required to own and operate an automobile. Standard mileage allowance will be paid. /n Employees in this classificationmay be required to work variable hours./n/n/n SELECTION PROCESS Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year./n/n/nIf you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines./n EXAMINATION PROCESS The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application./n/n/nFor education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. /n BENEFITS As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS/n•/tPersonal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date)./n•/tAnnual Leave - ten (10) days of accumulated annual leave per year./n•/tSick Leave - fifteen (15) days of accumulated sick leave per year./n•/tParental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child./n•/tHolidays - State employees also celebrate at least twelve (12) holiday per year./n•/tPension - State employees earn credits towards a retirement pension./n•/tPositions may be eligible for telework./n FURTHER INSTRUCTIONS The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Room 1116-F, Baltimore, MD 21201./n/n/nOr email .; voice 410-767-7199./n/n/nIf you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or ./n/n/nDo not submit unsolicited documentation. Resumes should not be viewed for a completed state application./n/n/nTTY Users: call via Maryland Relay./n/n/nAs an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country./n/n/nWe thank our Veterans for their service to our country and encouraged them to apply./n

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