Payroll/Billing (EVV) Coordinator

About the jobSelf-Direct, Inc. is seeking a detail-oriented Payroll/Billing (EVV) Coordinator to join our team. In this role, you will be a key player in ensuring accurate weekly payroll processing, timely healthcare billing, and full compliance with New York State DOH Electronic Visit Verification (EVV) guidelines. You will serve as a reliable point of contact for employees and clients while supporting the broader mission of the individuals and families we serve.Key ResponsibilitiesPayroll• Verify office e-timesheets, PTO requests, and related documentation weekly• Assist with weekly payroll submission workflows under direction of the Payroll & Billing Manager• Distribute live checks and pay stubs to employees on a weekly basis• Add and remove employees from payroll; maintain related payroll reports• Maintain eligibility records for raises, benefits, and payroll-related matters• Field employee payroll inquiries and escalate complex issues as appropriate• Assist with outside wage verifications and routine payroll reportingEVV Compliance & Quality Assurance• Ensure EVV records are obtained and maintained per NYS DOH EVV guidelines• Perform weekly pre-billing audits on EVV records for accuracy and completeness• Educate field staff on proper EVV procedures and provide necessary tools and support• Report EVV compliance trends to supervisor and recommend corrective actions• Enforce SDI's EVV Disciplinary process and maintain related records• Respond promptly to all EVV and billing inquiries across all communication channelsAccounts Receivable & Billing• Review, rework, and track all claims and invoices on a weekly basis• Receive, sort, and post incoming receivables; contact clients or contracted parties as needed• Manage account statuses and balances; assist with credit card and EFT transactions• Serve as a point of contact for client billing issues and inquiries• Identify improvement areas using data and reports; monitor unpaid or underpaid claims• Report billing errors to supervisor and compliance department prior to corrected billingQualificationsEducation & Experience• Bachelor's degree preferred; OR• High School diploma with a minimum of 5 years of relevant experience in billing, accounts receivable, payroll, or healthcare complianceSkills & Attributes• Excellent organizational, verbal, and written communication skills• Exceptional integrity, attention to detail, and ability to work independently• Strong customer service skills and professional demeanor• Ability to exercise sound judgment and remain calm under pressure• Proficiency with computers and Microsoft Office Suite• Familiarity with billing software, EVV platforms, payroll systems, and healthcare claims processing preferredCompensation & Benefits$48,000 - $52,000 per year, depending on experience• Medical, dental, and vision insurance• Paid time off (PTO) and paid holidays• 401(k) retirement planReady to make an impact? Apply today!

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