Office Assistant II - Compliance

Job Title Job Summary Under general supervision of the Compliance Supervisor, performs a variety of clerical office and office assistance support duties to create, store, retrieve and archive files and records; updates computer database as directed, and assures the accuracy of the filing systems. Education and Experience Requirements High School diploma or GED equivalent and two (2) years of clerical office experience. Valid State of New Mexico Driver's license or able to obtain within six (6) months of employment. Environmental Factors and Conditions/Physical Requirements Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of documents and reports. May be subject to bending, reaching, kneeling and lifting such as retrieving files, records, and reports. Work schedule for this position may include working on religious holidays. Utilize, process, and navigate the County's electronic ERP system as necessary and appropriate based on the needs and requirements of this position. Essential Job Functions The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Provides information and assistance to visitors and others having business with the department; assists customers with applications, forms and other documents; answers phones, routes calls, and takes and delivers messages; responds to requests for information within the span of authority. Prepares and processes correspondence, memos and other documents as assigned; copies and compiles records and reports. Creates, updates and tracks a variety of files, records, reports, and related documents; maintains file integrity and confidentiality by adhering to department policies and procedures; assures the accuracy of the electronic and paper filing systems. Sorts and codes paperwork according to established department guidelines. Enters reports, cases, eligibility information and other data into computer system; accesses and locates information for customers, staff, authorized agencies and others. Researches files to obtain requested information, insert additional data, and check accuracy. Compiles, updates and maintains statistical information, reports and related documents. Receives and processes various work orders, applications and enrollments; issues documents and licenses, and collects fees; checks eligibility for department programs; verifies information. Schedules, reschedules and reminds clients of appointments; provides advice and assistance to the public within scope of authority. Collects, obtains and updates legal documentation; assists customers, County employees and others as required; checks out and logs in official, financial and legal documents; updates and maintains records. Provides a variety of clerical and related office assistance duties; prepares correspondence information packets and other communication; processes mail, correspondence and other items; orders and distributes offices supplies; maintains and updates office supply inventory. Performs other related duties as assigned.

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