Parking Office Clerk

MAIN RESPONSIBILITIESSelling parking permits to students, staff, faculty, and visitors on a busy university campus. Answer questions and provide excellent customer service in-person and over the phone (heavy walk-up traffic and phone volume) Input citation appeals and payments received via mailMINIMUM QUALIFICATIONS High school diploma required, some college preferred Experience with Microsoft Office (especially Excel) Internet experience Good communication skills--verbal, written, and email--with customers from diverse backgrounds and cultures Strong customer service background required; retail background a plus Ability to problem solve Good interpersonal skills and ability to work well with co-workers in a close, fast-paced, high-volume environment

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