MGM Resorts - - Responsibilities: Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees; Act as a first responder in emergency situations, render appropriate first aid to injured persons and following established protocol for reporting injuries; Monitor alarm system and surveillance cameras; Perform gaming drops/transactions, including carrying drop boxes and chip carriers; Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences
