Appeals Coordinator

Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced Appeals Coordinator to join our Atlanta, GA office. The Appeals Coordinator is responsible for managing carrier denials and working with attorneys to resolve them. This individual will monitor and analyze insurance notifications, applying them to a shared status tracker, and follow carrier-specific guidelines and appeal processes to dispute any reductions to payments. This role is also responsible for the tracking and reporting of appeal results. The Appeals Coordinator reports directly to the Appeals Operations Manager and works closely with the attorneys in ensuring timely response. This position is ideal for applicants who are deadline driven, highly organized and detailed problem solvers that thrive in a team environment and understand the importance of both internal and external client service.The following set of success factors describe the characteristics of those who are successful in our Firm:Helpful, Congenial, Personable, PositiveUnpretentious, Approachable, Respectful, Team OrientedAccountable, Takes Ownership, Corrects MistakesOrganized, Timely, Confidential, Responsive (within 24 hours) Duties and Responsibilities:Monitor insurance carrier deadlines and schedule appeal response accordinglyCollaborate with attorneys and legal assistants to ensure timeliness of appeal processes Provide guidance regarding appropriate appeal response and respond to attorney inquiriesPrepare and review the appeal response to ensure all items are accurateSubmit appeal and documents via client E-billing sitesNotify attorneys of appeal resultsTrack and maintain spreadsheet identifying appeal results by carrier for reporting to Firm managementProduce high quality, high volume work by leveraging in self-motivation and initiativeSubmit credit memo requests for items not appealed or deniedOther duties as requiredEducation, Experience, and Skills:Two years in Insurance Carrier Appeals (carrier client deductions on invoices)Experience in E-Billing also consideredBachelors' Degree in Finance, Accounting, Economics or other related field of studyInsurance collections experience in a law firm a plusExperience with E-billing vendor sites (LegalX, T360, etc.) preferredExcellent organizational and problem-solving skills requiredDedicated to providing customer service beyond expectationExcellent communication and interpersonal skillsAbility to multi-task, prioritize and work under tight deadlinesTop-notch organizational skills for optimal workflow and efficiencyDemonstrates a strong attention to detail, catches errors and corrects them quicklyAbility to perform at high levels in a fast-paced, dynamic work environment in the officeAdaptable to changing priorities and work demandsPro-active, follows through with minimum direction, and displays initiativeExhibits a positive attitude and has confidenceWhat we offer youCompetitive compensationComprehensive benefits package, including medical, dental, and visionHSA and FSA plans available for employees and dependentsWork-life balanceGenerous PTO policy401K plan including a 3% Employer Safe Harbor contributionFirm paid life insurance and long-term disabilityEmployee Assistance ProgramYear-end bonuses and referral fee programsEEO StatementFreeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug-free workplace policy, which includes the ability to pass a pre-employment drug screen. Employees may be subject to reasonable-suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

Apply Now