A tech services company is looking for an IT Support Supervisor to oversee the IT Services Support Team's daily operations. Responsibilities include managing escalations, coaching staff, and ensuring customer Service Level Agreements (SLAs) are met. Candidates should have 7+ years of leading IT support, hold several relevant certifications, and possess strong problem-solving skills. This full-time position is based in California, offering a competitive salary range of $80,000 - $90,000 per year.
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