Desktop Support Engineer

Title: Field Support Engineer / Desktop SupportLocation: Lake Success, NY (Onsite)Experience: 3-5 YearsRole Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment.Key Skills:Desktop Support / Field Support experienceHardware & software troubleshootingPC deployment & peripheral setupWindows desktop supportStrong communication and customer support skillsResponsibilities:Deploy and configure PCs, laptops, and peripheralsTroubleshoot desktop, connectivity, and user issuesCoordinate with vendors and internal IT teamsPerform maintenance and upgrades on desktop systemsEscalate unresolved issues appropriatelyFollow IT policies, documentation, and security proceduresRequirements:Willingness to work onsite and rotational shiftsCandidate must have their own vehicle

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