Clerical Optometric Assistant

Valley Health Partners, Community Vision Center - Allentown, PA The Clerical Optometric Assistant ensures an efficient patient flow from check-in to check-out while supporting clinical operations and maintaining outstanding patient experience. This is a dual-role responsible for providing exceptional patient service at the front desk while also delivering high-quality clinical support to optometrists. Work Experience: * One year customer service experience and/or training. * More than one to two years in an Optometric practice or Federally Qualified Health Center (FQHC) setting, preferred. Education: * High School Diploma/GED or equivalent. * Equivalent combination of education in optometric practice. * One year experience in a healthcare setting. Licenses & Certifications: * BLS upon hire. Needed Knowledge, Skills, and Abilities: * Excellent computer skills to enter patient history, medication and transcribe physician's dictation into patient charts as needed. * Strong communication and interpersonal skills * Ability to work successfully in a team environment, functioning for the good of the team over the individual. * Ability to adapt to changing schedules and patient volumes. * Ability to work with patients of all ages. * Ability to multitask in a fast-paced clinic. * Basic understanding of optical terminology and eyewear components. * Detail-oriented with accuracy in measurements and billing. * Ability to learn EHR and optical software systems. Benefits: * Choice of medical, dental, and vision plans with great coverage at VERY affordable rates. * 403b Retirement Plan with generous company match * Paid Time Off for holidays, vacation, sick & personal days * Employee Assistance Program * Tuition Reimbursement

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