Director of Pharmacy Operations

Director of Pharmacy • Relocation Package to the Southwestern U.S. • Base Salary $175,000-$200,000 DOE Position Overview We are seeking a Director of Pharmacy to lead pharmacy operations, drive performance, and support continued organizational growth across a multi-state environment. This leader will bring a strong blend of operational excellence, clinical oversight, people leadership, and data-driven decision-making.The ideal candidate understands how to evaluate and improve pharmacy performance through KPIs, process optimization, workflow improvement, and cross-functional leadership. This person will be responsible for helping scale operations, improve consistency, and elevate the overall effectiveness of the pharmacy function while ensuring compliance and high-quality patient care.A key priority for this role is identifying a leader who is licensed in multiple states and comfortable operating in a fast-paced, high-growth setting with complex regulatory and operational demands.Key Responsibilities• Lead day-to-day pharmacy operations across a multi-state environment • Establish, monitor, and improve key pharmacy KPIs, including productivity, turnaround times, quality, service levels, compliance, and team performance • Drive operational improvement initiatives that enhance workflow efficiency, scalability, accuracy, and patient experience • Analyze performance data and trends to identify gaps, develop action plans, and implement measurable improvements • Partner with executive leadership to develop operational strategies that support growth, profitability, and service excellence • Build, lead, and develop pharmacy teams, including coaching leaders and creating accountability around performance expectations • Ensure compliance with all state and federal pharmacy regulations, accreditation standards, and internal policies • Collaborate cross-functionally with clinical, operations, compliance, credentialing, and leadership teams to improve execution and alignment • Support multi-state licensing strategy and operational readiness as the business expands • Create and maintain SOPs, workflows, and operational best practices across the pharmacy organization • Serve as a key leader in change management, helping teams adopt new processes, technologies, and performance standards Qualifications• Active Pharmacist license required • Licensed in multiple states required; additional state licensure strongly preferred • 7+ years of progressive pharmacy leadership experience, including operational leadership • Prior experience in a Director of Pharmacy, Pharmacy Operations Leader, PIC, or similar leadership role • Strong understanding of pharmacy operations, compliance, staffing models, workflow design, and performance management • Demonstrated success using KPIs, metrics, and reporting to improve operational performance • Proven ability to lead process improvement and drive measurable results • Experience leading teams in a fast-paced, evolving environment • Strong business acumen with the ability to balance patient care, compliance, and operational efficiency • Excellent communication, leadership, and cross-functional partnership skills Preferred Background• Experience in a multi-state pharmacy environment • Experience with high-growth pharmacy organizations • Familiarity with operational dashboards, reporting tools, and pharmacy performance analytics • Track record of improving turnaround time, team productivity, patient outcomes, or service delivery through operational enhancements • Comfortable navigating ambiguity and building structure in scaling organizations What We're Looking For This role is ideal for a pharmacy leader who:• Knows how to turn data into action • Understands what strong pharmacy operations should look like • Can build accountability around performance and outcomes • Has a continuous improvement mindset • Is excited by the opportunity to lead in a multi-state, operationally complex environment • AL, AK, AR, CA, KS, KY, LA, MI, MY, MS, NE, NV, OH,OK, TN, VA, WV

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