Job Title:
Project Support Associate
Company: Red Shift
Location: Albany, NY
Created: 2026-03-10
Job Type: Full Time
Job Description:
Project Support AssociateLocation: Albany, NY Pay Rate: $25-$30 per hour Type: Full-Time | Onsite | Non-Exempt Position Overview Our professional, service-oriented client is seeking a detail-focused Project Support Associate to provide administrative, customer service, and project coordination support within a collaborative office environment. This role is ideal for someone who enjoys balancing client interaction with behind-the-scenes operational support and thrives in a structured, fast-paced setting. The Project Support Associate plays a key role in supporting sales, operations, and project workflows while ensuring a positive experience for customers and internal teams. Key Responsibilities Respond to customer inquiries via phone and email in a professional and timely manner Enter and track incoming product orders within internal systems Review vendor order confirmations and investigate discrepancies Assist with customer warranty requests and issue resolution Support front office operations, including greeting visitors and maintaining common areas Generate proposals and track customer orders from initiation through completion Assist with scheduling activities and follow up with clients after project installation Collect and organize information from prospective clients to support sales efforts Provide support with Accounts Payable and Accounts Receivable tasks Assist with general project coordination and administrative duties as needed Job Requirements Qualifications Associate degree in Business Administration or a related field preferred Minimum of one year of relevant administrative, customer service, or project support experience Strong organizational and time-management skills Excellent written and verbal communication abilities Customer-focused mindset with strong attention to detail Ability to manage multiple tasks and shifting priorities Proficiency with standard office software, including word processing, spreadsheets, email, and order entry systems To see a full listing of all our open positions, please visit: Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.