Job Description:

Fully Onsite in Philadelphia Pennsylvania.Pay Rate: $19/hr on W2Terms of EmploymentW2 Contract, 12 monthsThis position is fully onsite in Philadelphia, PA.Local candidates onlyOverviewOur client is seeking Customer Service Representatives to process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction. As a Customer Service Representative, you will be responsible for managing overdue residential and commercial accounts, investigating historical data for each debt or bill, negotiating payment plans, resolving customer credit issues, updating account status records, and maintaining a professional and customer-friendly manner during outbound and inbound calls.