Job Description:

This hybrid position is to support the Department of Energy (DOE)- Must obtain Q-Clearance for the position.Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.Handles user requests for system needs and upgrades that are unique or complex and require additional research.Work includes L1 and L2/ basic and intermediate level troubleshooting.Administers and runs complex tests on operating system and related software.Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.Performs root cause analysis and diagnostics on the more unique or complex production systems.Identifies opportunities for process improvements and works with team members to implement efficiencies. Conducts cost analysis of proposed new/upgraded platforms and technologies.Effectively creates and maintains relevant systems documentation and user guides.Acts as a mentor to junior team members by providing guidance and expertise on troubleshooting unique or complex problems.Applies scripting methodologies to automate related tasks.Minimum QualificationsBachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experienceCompTIA A+ or ITIL certification preferred7+ years of experience in information technology, systems administration or other IT related field.Other Job Specific SkillsAdvanced knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.Server Operating Systems; Tech Architecture-Server Operating Systems and Tech Architecture-System Maintenance.Configuration and installation of Windows physical and Virtual Servers.Patch Management, familiarity with WSUS.Active Directory and User Account Management.Ability to work independently, and as part of a team.Windows Server Operating Systems.Powershell or VB ScriptingSQL Server setup