Job Description:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Campaign Operations team is searching for an experienced individual with a passion for creating and building email templates to support multi-channel marketing campaigns in support of AI/ML (Artificial Intelligence/Machine Learning) and marketing initiatives. The ideal candidate will bring experience working across various stakeholders and marketing groups in a highly matrixed organizational structure to deliver effective and reusable email templates. The individual will be responsible for developing and implementing email content delivery templates in Adobe Campaign Classic V8. Your primary focus will be to create scalable and reusable email templates, enabling our marketing operations team to make use of the drag and drop feature to build campaign specific deliveries effectively and efficiently. You will manage and lead a team of email template builders who will collaborate closely with marketing, design, product and technical teams to ensure our emails are optimized, personalized, and aligned with Comcast business objectives. You should have proficiency in email marketing tools with a solid understanding of marketing technology industry best practices. Job Description What You'll Do: * Manage and lead a small team of email template builders working in Adobe Campaign V8 and Adobe Journey Optimizer to create highly reusable email templates * Support the Campaign Operations team by designing and building high-quality, scalable email templates in Adobe Campaign V8 * Collaborate with cross-functional teams, including marketing, design, IT and service teams to gather requirements and translate them in to engaging and reusable email templates * Work with campaign builders in marketing operations to ensure that the templates created can be used in various email campaigns * Ensure emails consistently adhere to all branding guidelines * Conduct thorough testing and develop quality assurance standards of templates across various email clients and devices to ensure compatibility and optimal performance * Maintain and update template documentation, including guidelines and best practices for use by various teams including marketing, marketing operations, and service * Optimize templates for various devices/email clients to ensure a seamless user experience * Stay up-to-date on latest industry trends and advancements in email marketing and Adobe Campaign Classic to continuously improve template effectiveness * Serve as a resource and email expert for both the campaign operations and center of excellence (COE) teams * Partner closely with analytics/reporting, testing, and marketing teams to drive performance of all marketing campaigns * Leverage knowledge of segmentation, testing, predictive analytics, and business intelligence to improve campaign and email performance * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other duties and responsibilities as assigned. What You'll Need: * Education and Experience: * Bachelor's Degree or equivalent is ideal * 7+ years hands-on experience with building email templates, email communications, or similar role * Proficiency in email marketing platforms and tools is crucial (e.g., Adobe Campaign V8 or comparable email marketing tools) * Experience developing email templates for an email platform (e.g., Adobe Campaign V8, Adobe Campaign Classic) * Must have strong working knowledge of HTML and CSS for template customization * Must have strong working knowledge of tools and scripting languages for incorporating dynamic content in to emails * Experience with database management and SQL is advantageous * Ability to code for dynamic elements within emails such as personalized greetings, product recommendations, or other content that is dynamic based on user data * Experience managing and leading a team * Familiarity with email marketing best practices, including responsive design, personalization, and dynamic content * Knowledge of marketing campaign building and automation using a marketing platform such as Adobe Campaign V8 * Knowledge of Digital Asset Managers * Quickly understands complex systems and processes * Attention to detail with strong project management skills, delivering on time * Understanding of campaign performance drivers and experience optimizing * Demonstrated track record of building and optimizing cross-channel customer and prospect journeys * Creative problem solver, shows perseverance when presented with barriers * Must be approachable and a strong team player * Self-starter, works well under pressure and tight deadlines * Strong technical, written and communication skills are a must * Proven ability to communicate and build cross functional relationships. #EBICareers Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. * Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. * Win as a team - make big things happen by working together and being open to new ideas. * Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. * Drive results and growth. * Respect and promote inclusion & diversity. * Do what's right for each other, our customers, investors and our communities. Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relative Work Experience 7-10 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.