Job Title:
Digital Mail Coordinator
Company: Canon Business Process Services
Location: Cambridge, MA
Created: 2024-04-20
Job Type: Full Time
Job Description:
Overview Complete all projects per customer's requests within established time frames. Maintenance of all scanning equipment and work-space is necessary. Resolve minor technical problems (when there are paper jams or scanning output is not up to par). May also perform other related duties as required. Responsibilities * Coordinate, prepare, process projects for document scanning, electronic conversion, indexing, stamping; Check specifications on the request form for accuracy, quality and time requirements
* Upon completion of processing documents/ electronic files quality check production and then output to the client's specified delivery media. i.e. single page/ multipage tiff, OCR, PDF, email, CD, DVD, load files etc
* Duplicate and label DVD's, CD's using the labeling format specified by the client within the requested timeframes
* Complete blowback requests per client's requirements accurately, efficiently, with in the specified time requirements
* Maintain scanner quality (i.e. cleaning lens, reporting mechanical failures). Maintain required levels of quality and rates of production
* Log in/out boxes for scanning. Record objective and bibliographic information as appears on documents; Create bar codes for documents. Follow document preparation procedures
* Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
* Perform other duties as requested by Manager, Assistant Manager and Supervisor May at some time perform the following: * Process outgoing mail and packages
* Send, receive and deliver faxes
* Provide light housekeeping such as making coffee and keeping conference rooms orderly
* Handle light maintenance such as replacing light bulbs (if necessary)
* Handle reception work including answering phones, taking messages and greeting visitors
* Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the client location Qualifications * High school Diploma or equivalent
* 2-5 years' experience working in a mailroom or professional office environment
* Advanced knowledge of metering, weighting, logging and other shipping procedures
* Proficient computer skills preferred
* Excellent ability to perform routine functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
* General supervision and instructions given for routine work and detailed instructions given for new activities
* Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines PHYSICAL DEMANDS Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing May lift and/or move up to 50 lbs What We Offer: Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within A company focused on creating a positive work and client environment Employee discounts on entertainment, products, and services nationwide! Come Join Our Team!