Job Description:

Job Summary: Provides prescribed medical treatment and personal care services to patients under the supervision of a licensed medical practitioner or health professional. Works within their full scope of practice and ensures that high quality and safety is consistently delivered. Directly reports to the practices Nurse Manager Duties/Responsibilities: * Reviews and prepares patient charts prior to patient appointment * Performs various duties related to the patient appointment and medical record such as vital signs, problems, medications, pharmacy and health history * Epic EMR proficiency for routine clinical tasks, such as orders, changing providers, making/changing appointments, recording administered injections and use of quick disclosure * Enters orders into EMR and obtains insurance authorizations for tests and DME, as indicated in provider notes/orders on patient visit date * Able to act as a liaison between patients, providers, office staff and outside contacts. Ensures smooth provider workflow, solving problems and notifying staff and patients of provider delays * Capable of collecting samples from patients, perform routine lab tests and administer medications * Cleans and restocks rooms. Notifies Team Leader and/or Nurse Manager of supplies that need to be ordered Works closely with Team Leader and/or Nurse Manager and/or secretary staff to address chart/scheduling issues * Assists providers with procedures. Prepares patients as required. Capable of anticipating both provider and patient needs * Monitors patient satisfaction levels to ensure all patient complaints are reported to Nurse Manager and/or Practice manager to attain maximum patient satisfaction * Capable of sterilizing instruments, using proper sterilization procedures and equipment (e.g., autoclave) Adheres to practice policies and procedures * Maintains current knowledge of health care issues, standards of practice, and CPT/ICD-10 codes * Conducts symptom-based calls in Epic and refers to RN or provider for determination * Initiates medication authorizations Responsible for patient calls that are directed to the assigned nurse pool and able to document in EPIC * Performs all other duties as assigned. Minimum Qualifications: NYS licensed/registered LPN. 1 year of directly related experience. Current CPR certification through the American Heart Association or the American Red Cross is required. Experience with electronic medical records. Preferred Qualifications: Epic experience preferred. Familiarity with medical office procedures and standards of medical care. Work Days: M-F 8am - 430pm with potential for evenings and weekends in the future Message to Applicants: Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays. G5: $19.50 - $30.48 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. G5: $19.50 - $30.48 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. Recruitment Office: MedBest Medical Management