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Job Title


Shift Supervisor


Company : Popeyes Louisiana Kitchen


Location : Parlin, NJ


Created : 2021-01-29


Job Type : Full Time


Job Description

The Hourly Shift Supervisor is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The shift supervisor supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, Guest service and people. The shift coordinator helps the shift run smoothly by taking care of their restaurant teams and Guests and delivering operational excellence. Essential Duties and ResponsibilitiesLeading the BusinessMaintains inventory by performing Daily and Weekly inventory inspectionsManages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits Review and approve invoices and ISTsTrack and record wasteCreate Memorable ExperiencesConduct table visitsMotivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundingsFix bottlenecks, call chicken drops, and monitor speed of serviceENSURE product quality and all standards are on the shiftCreating LeadersCoaches, trains, and develops team members around processes and procedures at each station including LTOsActively participates in team huddles offering ideas that will help the team and restaurantEnsures brand standards are metPositioning team members on a shift and consistently thanking the teamLeading Store OperationsBe a role model for Team Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Team Members during shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards*May be needed to perform duties of TM or AM when necessaryQualification and SkillsMust be at least eighteen (18) years of ageHigh School Diploma or GED requiredAvailable to work evenings, weekends and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurantPhysical DemandsMust be able to lift up to 50 pounds of force frequently to move objectsAbility to carry products/boxes and miscellaneous weighing no more than 50 poundsConsistently handles product preparationAbility to kneel to utilize proper lifting procedures and to open safeConsistently lifts for product preparation, stocking and inventoryRequired qualifications:18 years or older