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Job Title


Business Administration Analyst


Company : Acuative Corporation


Location : Strongsville, OH


Created : 2019-08-20


Job Type : Full Time


Job Description

Purpose and Scope of Position: Responsible for initial input of all customer requests for Acuative services into the internal database, in a timely manner. Work with internal and external customers to ensure accuracy of all service requests. Review and approval of all product, labor and maintenance contract invoicing. Generate invoices, applying to the correct Fiscal period month and year. Provide reporting as requested.Primary Duties and Responsibilities:• Receive and input orders into Inside Edge, ensuring that PO’s are acquired to cover the requested work.• Generate all customer invoicing, apply to correct Fiscal period month and year.• Custom and standard reporting, for both internal and external customers.• Monitor and track balance on Purchase Orders. Contact Sales and/or Customer Relations when PO has insufficient funds or is near expiration.• Assist Credit & Collections department with any customer invoice disputes. • Finalize technician ticket closure issuing technician RMA’s when needed.Primary Internal and External Contacts• Internal – Sales, Sales Support, Operations/Field Services, Project Manager’s, Resource Allocation, Collections, Account Managers, & Technicians, Warehousing and Inventory Control• External – CustomersMinimum Qualifications• Proficient in Excel• Type 45 words per minute• Strong Telephone skills• Good organization skills• HS Diploma or GEDAdditional Qualifications Desired• Familiar with Word • Entry level Accounting experiencePhysical Demands• Sit at desk, using computer & phone• Stand at copier to make photo copiesNOTE: The above is intended as a general non-exhaustive description of a Acuative position as of the date written. It does not prescribe or restrict the duties and responsibilities that may be assigned or reassigned to this position at any time.  SDL2017