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Job Title

Flat Rate Technician - Honda of Mentor

Company : Penske Automotive

Location : Mentor, OH

Created : 2019-08-10

Job Type : Full Time

Job Description

Summary/ObjectiveThe Flat Rate Technician diagnoses and performs repairs on all vehicle components with efficiency and accuracy in accordance with dealership and manufacturer/factory standards.Essential FunctionsPerforms vehicle inspections, troubleshooting and testing to determine required or recommended repairsAccurately diagnose malfunctions and perform the necessary repairs for them including but not limited to repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components as requiredExamines assigned vehicle to determine if further safety or service work is required or recommendedVerifies vehicle serviceability and ensure quality repairs the first time by conducting test drives; adjusting controls and systems as requiredEnsures that customer vehicles kept clean during repair processContains costs by using warranty; evaluating service and parts options for repairs as requiredCommunicates with service advisor and/or dispatcher if additional work is neededAids service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way necessary to guarantee customer satisfactionKeeps supplies ready by inventorying stock; placing orders; verifying receipt of parts and suppliesMaintain a clean, efficient work area and assist in keeping the shop neat and organizedDocuments all work performed and recommended on the repair order in accordance with operating proceduresUnderstands the terminology of the automobile business and keep abreast of technology changesFollows all attendance and punctuality standards with adherences to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasonsFollows the Code of Business Ethics and ConductUnderstands and follow all work rules and procedures and follows lawful directions from SupervisorsUpholds the company's non-disclosure and confidentiality policies and agreementsMaintains a professional appearance in accordance with company policyAttends pertinent training on requestAttends company meetings as requiredOther duties as assignedOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without noticeEEO StatementThe Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.Req Number: 9719Type: Full-timeDealership: Honda of MentorLocation Address: 8555 Market Avenue