Job Title:
HELP DESK TECHNICIAN I

Company: Berry Global, Inc.

Location: LAWRENCE, KS

Created: 2024-04-20

Job Type: Full Time

Job Description:

Covers Help Desk phones as scheduled. Resolves Level 1 tickets in our ITSM system. Troubleshoot/resolve user problems. Setup and configure PCs, printers, monitors. AD password resets. AS/400 password resets. Creates Help Desk documentation in the IT Help Desk, Technician, Microsoft, Manufacturing, Business Services