Job Description:

Responsibilities:Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. • Take a lead role in designing comprehensive end-to-end solutions on the ServiceNow platform, considering scalability, security, and performance. (i.e. ITSM, ITOM, ITAM etc.) • Collaborate closely with business stakeholders to understand their needs and align ServiceNow solutions with organizational objectives. • Provide technical leadership throughout the project lifecycle, guiding development teams in implementing solutions that adhere to best practices and industry standards. • Oversee the customization and configuration of ServiceNow modules, ensuring that the implemented solutions meet the unique requirements of each client, and that customization is kept to a minimum. • Develop and maintain a deep understanding of the ServiceNow platform, keeping abreast of updates and new features. • Architect and implement seamless integrations between ServiceNow and other enterprise systems, ensuring data consistency and smooth workflow automation. • Troubleshoot and resolve integration issues, collaborating with cross-functional teams as needed. • Conduct workshops and training sessions for clients and internal teams on advanced ServiceNow functionalities. • Share insights on emerging trends and best practices within the ServiceNow ecosystem to enhance the skill set of team members. • Work closely with business analysts to analyze and refine technical requirements, ensuring that proposed solutions align with both business and technical objectives. • Actively participate in client meetings to gather and clarify requirements, providing valuable input and technical expertise • Proactively identify areas for improvement within existing ServiceNow implementations, recommending and implementing enhancements to optimize performance and user experience. Must have technical skills/experience: • ServiceNow Implementation Specialist • ServiceNow System Administration Certified