Job Description:

Job Title: Alogent Support SpecialistDuration: 12 MonthsLocation: Cincinnati, OHAll potential applicants are encouraged to scroll through and read the complete job description before applying.Job description:Our client is seeking an Alogent Support Specialist.Requirements:8+ years of implementation, development, and support experience on Alogent Products like Alogent interactive capture(AIC) , Alogent Payment Gateway(APG), Alogent Warehouse (AWARE).Familiarity with MSSQL database schemas, SQL Server databases.Internet Information Services (IIS)."‹"‹"‹"‹"‹"‹"‹Working knowledge of scanners and interaction of alogent Products.Supporting integrations with SOAP and RESTful web services.Experience installing, configuring, and troubleshooting Windows-based financial software and CI/CD Pipeline.Windows operating systems in a network environment, Windows Active Directory permissions.General communication knowledge such as HTTP, Transmission Control Protocol (TCP), Simple Mail Transfer Protocol (SMTP), Post Office Protocol (POP).Confidence in ability to interpret logs and determine root cause issues.Familiarity with API integration support/test tools.Familiarity with security concepts, authentication/authorization methods.Familiarity with business rules engine configuration, certificate renewal, patching.Specific experience implementing or maintaining Branch banking ,Teller Transaction and item/check processing solutions.Excellent analytical skills with the ability to resolve complex client problems and/or situations.Self-starter with the proven ability to identify what needs to be accomplished as well as prioritize and deliver multiple tasks concurrently.Ability to communicate with others of varying technical ability in a clear and professional manner.A team player with strong relationship building skills.Ability to manage changing priorities and multiple projects/tasks simultaneously.Superior oral and written communication skills with the proven full software development life-cycle experience in Agile.Document Recognition software Orograph - Preferred.