Job Description:

Systems AdministratorRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Creative Co-Op, Inc. () is a leading importer and distributor of gift and home decorative accessories. We work with over 15,000 boutique specialty stores in North America, Fortune 500 national retailers and major eCommerce partners. Headquartered in Memphis, TN the company has hundreds of employees globally with offices and showrooms in Portland, Atlanta, Dallas, Las Vegas, and China.Creative Co-Op is the cornerstone division of Regent Holding Company whose global brands also include Illume () based in Minneapolis, MN and Bloomingville () based in Ikast, Demark. Regent's growth is backed by Freeman Spogli & Co. (), a leading private equity firm dedicated to investing in the consumer and distribution sectors.We are looking for dedicated, high energy creative individuals who want to join an industry leader undergoing rapid growth and expansion. We look for people who embody an entrepreneurial spirit and are drawn to our Core Values:· Think First - We validate gut instincts with facts.· Act The Right Way - Our integrity has been built over decades and can be lost in seconds.· Care About More Than Yourself - We are passionate. We show that passion through fierce commitment to our customers and colleagues.· Embrace Evolution - We are hungry for improvement and never satisfied with the status quo.SYSTEMS ADMINISTRATORThe Systems Administrator is responsible for provisioning, installation, configuration, operation, backup, and maintenance of systems hardware and software related to the company's infrastructure. This position often participates in technology related research and ensures operation of computer hardware, operating systems, software applications, and connectivity to serve the company's end-users. Furthermore, the individual provides guidance to the Help Desk personnel and assists with daily help desk functionality to support the company's end-user technical issues and requirements.Primary Responsibilities:Administration of the following information technology systems - but not limited to.Server and Workstation HardwareMicrosoft Windows Desktop/Server Operating SystemsPrinter and Label equipmentBackup SoftwareSwitches / Routers / Wireless / UTM Firewall DevicesEnterprise Messaging and Security ApplicationsPerform daily systems monitoring, availability, and backups.Troubleshoot systems issues and work with internal and external IT support.Maintain backup and image documentation, scheduling, and testingMaintain deployment procedures.Deploy and configure server, desktop, network, and peripherals.Deploy and maintain systems updates, patches, and firmware.Assist Help Desk with new employee orientation.Acquire technical equipment, systems, peripherals, and software as needed.Oversee the server room environment's temperature control system, battery backups, lighting, electrical, and organization.Preferred:Knowledge and experience of Exchange, Office 365, and Azure ADKnowledge and experience managing with networks: wireless, firewalls, switches, VPNKnowledge and experience working with Active Directory/LDAP and Group PolicesKnowledge and experience working with VMWare products: vSAN, vCenter, vSphereKnowledge and experience working with end-point security and other security software and systems.Education:1. Bachelor degree with focus on a technical major: Computer Science, MIS2. Associates degree with focus on Information Technology with 2 years related work experience3. Relevant certifications such as CompTIA, Cisco, Microsoft, VMWare with related work experienceExperience:At least 4 years of information technology administration or systems technician for a small to medium size company.Physical demands and work environment:Must be able to lift 50 pounds unassisted.Kneel and stoop many times a day.Walk long distances throughout offices and warehouse.Must be able to handle a cold server room environment for extended periods of time.Must be able to work as a team member and interact with many co-workers.Travel may be required.Must be able to work frequently after business hours and on weekends as needed.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offReferral programRetirement planVision insuranceExperience level:4 yearsSchedule:8 hour shiftMonday to FridayOvertimeWeekends as neededEducation:Bachelor's (Preferred)Experience:info technology administration or systems technician: 4 years (Preferred)Work Location: In person