Job Title:
OTI Support Technician

Company: Roseburg Forest Products

Location: Medford, OR

Created: 2024-04-26

Job Type: Full Time

Job Description:

Founded in 1936, Roseburg Forest Products is a privately owned company and one of North America's leading producers of particleboard, medium density fiberboard and thermally fused laminates. Roseburg also manufactures softwood and hardwood plywood, lumber, LVL and I-joists. The company owns and sustainably manages more than 600,000 acres of timberland in Oregon, North Carolina and Virginia, as well as an export wood chip terminal facility in Coos Bay, Ore. Roseburg products are shipped throughout North America and the Pacific Rim. To learn more about the company please visit .The following information provides an overview of the skills, qualities, and qualifications needed for this role.PurposeThis role is responsible for the Operational Technology Infrastructure (OTI) at Roseburg plant sites. The successful candidate will collaborate and innovate with customers and virtual team members to develop and implement network, server and client systems in support of the plant's manufacturing efforts. The reliability and performance of that infrastructure directly impacts the success of the mill. The OTI Support Technician will provide front line infrastructure support. The role is an on-site position that focuses to support end users, manage all OT related infrastructure at the mills, and provide effective OT systems to maintain manufacturing production targets for the facility.Key ResponsibilitiesFollow all health and safety policies and programsMaintain and troubleshoot site operations technology infrastructure, including servers, networking equipment, PLCs, HMIs, and other control system componentsProvide technical support of site operations technology infrastructureImplement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitivenessAs a member of a virtual team that spans all Roseburg locations in the US and Canada, work closely with the operations technology group on adherence to standards and participate in training as requiredDevelop and maintain documentation, and provide training for plant personnel on the manufacturing network system and componentsWork with corporate IT staff and plant staff to support capital improvement projects as assignedPerform other duties as assignedModels company core valuesRequired Qualifications Five (5) years of experience in administration of Windows workstations and serversAssociate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering or equivalent combination of education and/or experienceDemonstrated safety focusNetwork skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure, etc. (Cisco/Meraki)Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environmentMust be able to be on call for 24/7 manufacturing operations, including nights, weekends and holidays as requiredPreferred QualificationsBachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experienceExperience interfacing with or supporting infrastructure needs of a process-control environmentExperience with VMWare vSphere and VMWare Horizon and Wonderware Controls softwarePLC Programming Experience/Allen BradleyAN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS