Job Description:

Job Title: VoIP Engineer IIIWork Location: Dallas, TX/RemoteDuration: 6 month contract with option to extend or hireEducation/Experience Required: Bachelor's Degree or equivalent work experience is required. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Job Description: Conducts expert level technical communications assignments and projects for the Information Technology Department under minimal supervision. Directs or leads the work of others.Responsibilities :Provides expert level technical support for complex to highly complex Voice over IP (VoIP), voicemail and network systemsProvides VoIP and network incident and problem managementConducts VoIP and network communications studies, proposal generation, and system implementationProvides VoIP capacity, configuration, and performance management of internal and external networks traversing both Cisco and Juniper platformsConsults with company's management and staff, providing VoIP, network, and telecommunications systems administration and maintenance, including creating and maintaining disaster recovery plansWorks closely with service providers, both terrestrial and wireless, to report trouble and enable speedy resolution to functional problems and system outagesGenerates and updates documentation on operational procedures, VoIP network topology, and network databases , i.e., LIDBWorks closely with other Network Analysts and Engineers to solve issues with network security, wireless devices, routing principles and other network incidents.Coordinates software, hardware and system installations and changes with vendorsWrites clear, concise, and accurate documentation and provides training as requiredTests and evaluates VoIP and networks systems to eliminate problems and make improvements in development, quality assurance, and production environmentsRecommends upgrades, patches, and new applications and equipmentCompletes special assignments and/or tasks assigned based on needs of the businessAs needed, relocates technical equipment to and from an assigned locationManages Mobile Device Management Platform and Application IntegrationResponsible for maintain a secure VoIP PlatformDesigns, provisions, and implements VoIP Session Initiation Protocol (SIP) ArchitectureSpecial assignments or tasks assigned to the employee by their superior, as determined from time to time in their sole and complete discretion.Directs or leads the work of others as needed and/or acts as team lead on projects. Skills & Qualifications :A minimum of a Bachelor's Degree or equivalent work experience is required.A minimum of 8 years of job related experience required including a minimum of five years VoIP coupled with five years Network Architecture/Design inclusive of routing, switching load balancing, firewalls, and virtual private networking (VPN) experience is required.Ability to apply advanced knowledge of VoIP applications and systems to include an expert level understanding of Cisco VoIP Technologies and platforms; namely Cisco Call Manager, Cisco Unified Contact Center Express, Unity and general understanding of IVR functionality.Ability to apply advanced knowledge of layers 1-7 of the OSI model, including an expert level understanding of VOIP and networking technologies and platforms.An in-depth knowledge of network security, wireless devices, routing principles and network architecture as these technologies apply to Voice over IP (VoIP).General knowledge of networking components inclusive of applications layer firewall, firewalls, load balancing, routers, switches and virtual private networking (VPN).A general understanding of voice, video, and data (VVD), including the functionality of protocols supporting VVD.Advanced working knowledge of information systems concepts/design/development, systems development life cycle, recovery techniques, performance monitoring and tuning.Advanced decision-making, analytical, and problem solving, conceptual and data analysis skills.Ability to perform intermediate mathematical calculations, coupled with strong interpersonal skills and ability to effectively communicate with others, both written and verbal communication.Ability to lead and supervise the work of others and maintain professional relationships with the vendor community.Advanced reading and writing skills. Preferred Skills: Certifications in CCNA-Voice, JNCIA, JNCIS, and/or JNCIP, Cisco and Juniper certifications with hands-on or Network Operation Center experience is preferred.