Job Description:

Immediate need for a talented Telecom Analyst I. This is a 12+ Months contract opportunity with long-term potential and is located in Columbia, SC (Onsite). Please review the job description below and contact me ASAP if you are interested. "‹Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Job ID: 24-16984"‹"‹Pay Range: $39/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location)."‹"‹Key Responsibilities:"‹"‹Ensure that requests received in a work queue for procurement, change or disconnect of off-net wireless telecommunication services are handled in the most effective manner.Make decisions about the proper service to order and to ensure that procurement processes are followed.Work with the wireless telecommunication service provider to make sure all information needed for the order is fulfilled.Work with the wireless telecommunication vendors to track progress of the wireless orders, escalating within the carrier organization when needed to insure timely and accurate delivery of services.Inform the engineer, business customer or telecommunication technician when an order will be delayed or when additional information is needed.When an order has been completed, you will notify the customer and provide him/her with the assignments and accurately enter the circuit information into our circuit inventory systems.• Provide guidance in the assessment, selection, procurement and inventory of wireless services and assets.This includes working with network and radio engineers to order the most cost effective and efficient services, as well as leveraging enterprise telecommunication contracts to order services that fulfill the needs of Must have broad knowledge of telecom infrastructure, wireless voice and data services, the internal network and vendor contracts.Provide consultation or guidance to project teams to optimize the wireless telecommunication services or to introduce new telecommunication technology.• Assist with billing reviews for new wireless services to ensure that vendors have properly priced the services and that the circuit inventory reflects the services and pricing accurately.Work with the vendor billing department or team's invoicing analysts when billing information is in error.• Responsible for the accuracy of the circuit inventory and periodically audits the accuracy of circuit inventory.Work with teams to help reduce the cost of wireless telecommunication services. Learn and understand new telecommunication technology as it is implemented in the environment.Engage in the review of processes and procedures and make recommendations for when a work process could be improved.• Develop internal processes that define how to order circuits, how to maintain the accuracy of the circuit inventory, how to terminate circuits and how to work with the telecom and radio engineers and to provide new telecommunication services, changes to existing services or disconnect existing services.Key Requirements and Technology Experience: "‹"‹Bachelor's degree from a four-year College or University or 4yrs of equivalent direct work-related experience in lieu of degree.3yrs or more of directly related work experience.Knowledge and experience with Telecommunication wireless voice and data services.Self-starter, takes the initiative to reach out to team members for guidance and escalates issues when they arise.Good troubleshooting and problem solving skills.Excellent communication skills including teamwork, presentation, and interpersonal skills.One or more year's information technology experience in managing asset lifecycle replacements or full life cycle asset management (i.e. circuits, contracts).Demonstrated analytical skills, demonstrated attention to detail and the ability to develop and follow processes and procedures.Previous experience with Carriers and Carrier portal systems. Proven Wireless technical expertise; Telecommunication experience, knowledge of how wireless voice and data services are procured is essential, knowledge and understanding of wireless terminology including Preferred Roaming Lists (PRL's), wireless networks 3G, 4G, LTE, 5G, IP addressing, SIM, ESN, IMEI, MEID, MDN.Previous customer service type role, preferably Telecom, Carrier related.Able to interact with customers to understand their real need versus what they may have described in the request.Knowledge of SIM management and provisioning.Prefer experience with Client and Jira work management type systems. TEM Inventory systems experience such as Rivermine."‹Our client is a leading Utility organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. "‹Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws."‹