Job Title:
Senior Manager, Software Engineering

Company: MSH

Location: Miami, FL

Created: 2024-04-24

Job Type: Full Time

Job Description:

Senior Software Engineering ManagerLocation: Hybrid/Miami (3 days per week onsite required) Make sure to apply with all the requested information, as laid out in the job overview below.We are seeking a Senior Software Engineering Manager to manage multiple software development teams (supervisors, software architects, application analysts and developers) involved in the analysis, configuration, development, implementation, and support of software applications for multiple business lines. This individual has responsibility for client relationship management for one or more business sponsors. This position leads other Engineering resources in support of effectively and reliably realizing the expected business outcomes of the assigned digital products. This individual is responsible for multi-million-dollar capital budgets in support of delivering a roadmap of features and enhancements to our guest-facing digital properties. This position is responsible for security, compliance, and corporate websites.ESSENTIAL FUNCTIONSPortfolio Management:Work across multiple business areas to define, manage, roadmap and deliver for business sponsorsEstablishes department goals and develops the short term and long-term strategies to meet these goals. Manages financial planning & forecasting, project & operations planning, and resource planning & alignmentFacilitate sharing and discussions across portfolios, development teams and roles (project management, testing, technology, analysis, operations)Delivery:Responsible for the visioning, architecture, development, and sustainment of solutions in a large, complex, technology portfolio responsible for over 50% of companywide cruise booking revenueSoftware/features being delivered are for Carnivals Digital channels and high visibility customer facing websitesThis includes but is not limited to: Fostering an environment of transparency and open discussion, resource planning, working closely with other leaders and direct reports and ensuring adherence to security and compliance guidelinesCollaborate across teams (internal and external) at senior levels to drive engagement, manage risks, and ensure successResponsible for leading the engineering and planning functions for the Agile Product teams of the assigned portfolioCommunicate and liaise with the business partners to ensure efficient delivery of milestones with high qualityDevelop and deliver executive level presentations to both business and IT leadership on topics related to the assigned portfolio and related technologiesInnovation & Measurement:Responsible for team processes to increase efficiencyDevelop, measure, and interpret statistics that serve as team performance indicatorsUse this information to drive continuous improvement initiativesPropose changes to technology and process and bring new ideas and efforts to realityTeam Management:Directly responsible for a team of employees and contractors with responsibility (hire, fire, coach, mentor, train, discipline, etc.)Facilitate productive and positive team communication and collaborationMaintain a positive work environment and a sustainable work pace that does not compromise on standards and qualityCultivate a positive work environment conducive to high team morale and productivityEnsure the team work well in a multi-culture, global environmentSet the example and expectations for team conduct. Inspire positive behavior and interactionsMentor and support the professional, technical, and personal growth of team membersHelp develop their career path by assigning projects tailored to their potential, personality, work style and goals while encouraging healthy exploration beyond their "comfort zone"Operational Efficiency:Lead efforts to monitor, evaluate, and remediate security and compliance needs for corporate and casino websitesPlan for the migration of these sites to the necessary platforms to ensure they comply with company standardsWork with internal teams and external vendors to make the necessary applications changes in support of these goalsQUALIFICATIONSBA or BS degree in Computer Science or related field requiredMaster's Degree in Technology or related field desired5+ years managing the development and support of a high volume / high traffic application5+ years' experience directly managing people and leaders2+ years' experience working with automated testing2+ years managing an agile development teamPassionate about people, process, and technologies and able to inspire and motivate othersExperience setting and achieving sound goalsAbility to build and maintain productive relationships with a diverse array of stakeholders and groups in the organizationStrong work ethic with a sense of ownership, urgency, drive, and an unwavering commitment to do the right thingProven leadership in facilitating complex discussions to achieve goals and solve problemsProven analytical and decision-making skills using department and well as self-defined KPIsExtensive experience with managing multi-million-dollar budgets across multiple business owners and managing the accounting of spend and forecastsSolid understanding of IT operations (support and project processes as well as common issues)Experience with Organizational Change Management as it relates to IT projects and processesExperience with the RFP process, vendor contracts and vendor managementExperience delivering compliant and secure applications (i.e. ADA, PII, PCI, etc.)Experience creating IT strategies and creative problem solvingExtensive knowledge of Agile development practices as well as software development practicesSignificant experience working in an eCommerce environment and involvement in gathering requirements and delivering high level technical features for the businessPMP or Agile certifications